Reviews of Mswipe Merchant App

By: Mswipe Technologies Pvt Ltd App

List of user reviews and ratings for Mswipe Merchant App

Total ratings

3.56 (Rating count: 12,443)

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Review summary

User reviews highlight significant issues with the Mswipe Merchant App including frequent crashes, freezing, and problems with transaction processing. Many customers report poor customer support and hidden charges despite assurances of free service. However, some users appreciate the app's user-friendly interface and find it reliable for basic transaction viewing. Overall, the app suffers from performance and service problems, resulting in negative user experiences for many merchants.

Pros

Some users find the app interface user-friendly and easy to use.
The service is considered trusted by a few users who have experienced no issues over extended use.
The app allows access to transaction history for some users without hassles.

Cons

Frequent app crashes and freezing issues, including getting stuck on splash screen and during business hours.
Poor and unhelpful customer service with delayed or no responses to complaints.
Hidden charges despite claims of lifetime free devices, leading to customer dissatisfaction and distrust.
Problems with transaction processing, such as payments getting stuck, not settled, or missing from transaction history.
Issues with account management including problems logging in on new devices and delayed or missing refunds.

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User Reviews

Recent rating average: 1.90

All time rating average: 3.56

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78% (21)

Date	Author	Comment
2025-01-18	su*****	Worst app.. nt working on wifi.
Worst app.. nt working on wifi.
2025-01-07	su*****	this company device are fraud. they stolen my amount 35000. my transaction not settle 5days over. now they told me 7days waiting then they told the status of amount refund customer or me. mswipe company are fraud. this is a scam device. swipe your Card this device then the amount can't credit your account month on month and then you refund option to cardholder this company tel waiting time month on month.
this company device are fraud. they stolen my amount 35000. my transaction not settle 5days over. now they told me 7days waiting then they told the status of amount refund customer or me. mswipe company are fraud. this is a scam device. swipe your Card this device then the amount can't credit your account month on month and then you refund option to cardholder this company tel waiting time month on month.
2024-12-17	Su*****	Worst app my merchant onboarding is still in the processing state. No response
Worst app my merchant onboarding is still in the processing state. No response
2024-12-13	su*****	Fraud app. Paid for monthly subscription but still account no created
Fraud app. Paid for monthly subscription but still account no created
2024-12-03	Em*****	This app doesn't show all transactions because its stuck during business hours
This app doesn't show all transactions because its stuck during business hours
2024-11-23	Mo*****	Add option of showing qr without amount in the app. MDR for Rupay credit cards transaction of upi below 2000rs is free as per RBI but you guys are charger 2 %.
Add option of showing qr without amount in the app. MDR for Rupay credit cards transaction of upi below 2000rs is free as per RBI but you guys are charger 2 %.
2024-11-19	Mr*****	All Services is Best , Trusted App , 10 out Of 10 and Thank you Mswip 🤗❤️❤️
All Services is Best , Trusted App , 10 out Of 10 and Thank you Mswip 🤗❤️❤️
2024-11-14	Su*****	The worst business card swipe company. I should give 0 star to this company. I purchased POS Machine, they said it's life time free but there are so much hidden charges. I am returning it and they don't give me refund. the worst app. fake app. Faltu app
The worst business card swipe company. I should give 0 star to this company. I purchased POS Machine, they said it's life time free but there are so much hidden charges. I am returning it and they don't give me refund. the worst app. fake app. Faltu app
2024-11-09	Ma*****	App always Stuck. Customer Service zero. Pending Request can be delay upto four months. Not a good app.
App always Stuck. Customer Service zero. Pending Request can be delay upto four months. Not a good app.
2024-11-06	Ab*****	Zero star..... haven't received the product since 1 month now.....agents are too sweet before making payment.....once payment is done it's your headache..... don't waste your valuable time and money in this scam
Zero star..... haven't received the product since 1 month now.....agents are too sweet before making payment.....once payment is done it's your headache..... don't waste your valuable time and money in this scam