Reviews of PTminder

By: Software Minder

List of user reviews and ratings for PTminder

Total ratings

3.86 (Rating count: 125)

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Review summary

Users find PTminder feature-rich and powerful for personal trainers, but consistently report crashes, freezing, and slow performance. Login and password reset issues are common, alongside clunky navigation and lack of client flexibility. Customer support is criticized for poor responsiveness and billing problems. Some users would appreciate features like calendar integration and clearer configuration guidance. Overall, while it has potential, many find the app unreliable and difficult to use.

Pros

App is feature-rich and offers a powerful set of tools for personal trainers and clients.
Has most of the essential features needed for managing PT sessions and bookings.
Some users appreciate the app's capabilities despite its complexity.

Cons

Frequent crashes and app freezing leading to unreliable user experience.
Issues with login, password resets, and account access causing frustration.
Clunky navigation and slow app performance, especially after updates.
Limited client functionality such as inability to modify workouts or add notes.
Customer service is unresponsive or unhelpful, with issues around billing and support communication.

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User Reviews

Recent rating average: 2.70

All time rating average: 3.86

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113% (17)

Date	Author	Comment
2026-02-21	Ho*****	Hi I am a client of a dance studio. But the app store is not functioning, looks like it's disappeared. How can I purchase the classes then?
Hi I am a client of a dance studio. But the app store is not functioning, looks like it's disappeared. How can I purchase the classes then?
2025-08-25	di*****	very basic software and hidden fees become excessive. for instance if a potential customer simply signs onto your platform just to check out what you offer, even without purchasing a membership or making a booking, you will be charged by ptminder..that is rubbish
very basic software and hidden fees become excessive. for instance if a potential customer simply signs onto your platform just to check out what you offer, even without purchasing a membership or making a booking, you will be charged by ptminder..that is rubbish
2025-08-03	Be*****	not working on android
not working on android