Vegvisaren

Vegvisaren helps residents of Norwegian asylum reception centers navigate their daily lives –
in their own language, even without the internet.

IMPORTANT – READ THIS
Vegvisaren is an independent app created by mSale. It is NOT a public app, and
is not affiliated with, approved by, or operated by the UDI or any Norwegian public
authority. For official information, always trust the official sources below
and the employees at your reception center.

SELECT LANGUAGE
When you first open the app, you select your language, and everything is displayed in it – with full
right-to-left support for Arabic and Farsi/Dari.

ASK IN YOUR OWN LANGUAGE
Type a question and get a short, clear answer in your language, with a button to the right
part. The assistant only answers based on the app's own information.

EVERYTHING YOU NEED, IN SIX AREAS
• Welcome and orientation
• Asylum process
• Bus routes and transportation
• Important contacts and emergency numbers – one tap to call
• Financial support
• Social services – health, school and help in everyday life

WORKS OFFLINE
All information and readings work without internet. (Only the "ask" chat
requires internet.)

LANGUAGES
Ukrainian, Arabic, Farsi/Dari, Norwegian and English – more are planned.

OFFICIAL SOURCES
The information in the app is based on – and should always be checked against – these
official sources:
• Asylum process, reception and financial support – UDI: https://www.udi.no
(regulations: https://www.udiregelverk.no)
• Complaints – UNE: https://www.une.no
• Independent guidance on asylum – NOAS: https://www.noas.no
• Welfare and social services – NAV: https://www.nav.no
• Health: https://www.helsenorge.no
• Police: https://www.politiet.no
• Public transport – Entur: https://entur.no (and your local operator)
• Emergency numbers: Police 112, Ambulance 113, Fire 110, emergency room 116117