Reviews of MoveSpring

By: MoveSpring Org App

List of user reviews and ratings for MoveSpring

Total ratings

2.07 (Rating count: 1,405)

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Review summary

MoveSpring is seen as a motivational tool for workplace challenges when integrations work, but reliability is a major problem. Many reviews cite syncing failures with Fitbit, Samsung Health, Google Fit, or Samsung watches, leading to inaccurate step counts and activity data. The app frequently crashes or shows white screens, and support responses are slow or unhelpful. Compatibility gaps with Samsung devices and limited integration options worsen the experience. A few users find it easy to use and engaging when the connections work.

Pros

Motivates and keeps teams/individuals competitive in workplace or social challenges.
Easy to use for workplace fitness challenges.
Some users find it amazing and engaging when it works.

Cons

Frequent syncing failures across multiple devices/services (Fitbit, Samsung Health, Google Fit, and Samsung watches) leading to missing/incorrect steps or Active Minutes.
App instability with white screens, crashes, or frequent loading errors.
Poor or slow customer support with unresolved issues or delayed responses.
Compatibility gaps: no native Samsung Health integration or Samsung watch support; often requires Google Fit and limited alternative tracker integrations.
Data accuracy issues: steps not counted or misreported, and inconsistent data capture across connections.

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User Reviews

Recent rating average: 2.10

All time rating average: 2.07

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59% (41)

Date	Author	Comment
2026-08-02	Da*****	good tool for keeping fit
good tool for keeping fit
2026-07-02	cl*****	does not sync accurately with Fitbit.
does not sync accurately with Fitbit.
2026-03-31	Mi*****	useless. forced to sign up for this stupid thing, or our health insurance wasn't going to fund our HSA which seems illegal. Im not rich enough to own a smart watch, so the app has no telemetry on me so it refuses to register anything. you have to go through so many steps just to log an activity, then it won't let you go back and edit when you have a busy week at work and don't have time to log on so even though you did the thing that the app wants to track, it won't let you register it.
useless. forced to sign up for this stupid thing, or our health insurance wasn't going to fund our HSA which seems illegal. Im not rich enough to own a smart watch, so the app has no telemetry on me so it refuses to register anything. you have to go through so many steps just to log an activity, then it won't let you go back and edit when you have a busy week at work and don't have time to log on so even though you did the thing that the app wants to track, it won't let you register it.
2026-02-06	J *****	Does not sync Active Minutes correctly from Fitbit, minutes always WAY off. You ask Customer Service a question in chat, they will drop off & never answer back.
Does not sync Active Minutes correctly from Fitbit, minutes always WAY off. You ask Customer Service a question in chat, they will drop off & never answer back.
2026-02-05	Do*****	Please enable data access to Circular(.xyz) Rings and Fitbeing fitness/health trackers.
Please enable data access to Circular(.xyz) Rings and Fitbeing fitness/health trackers.
2025-12-22	Ju*****	unfortunately, i am not able to assist with the team challenge due to the lack of ability to sync my device with the app.
unfortunately, i am not able to assist with the team challenge due to the lack of ability to sync my device with the app.
2025-12-11	He*****	never works. poor support.
never works. poor support.
2025-12-03	An*****	amazing
amazing
2025-10-09	Ja*****	will not sync not recording my steps.
will not sync not recording my steps.
2025-10-05	H *****	Not working. Waste of time. It does not synch with any of options available, tried them all, what a waste
Not working. Waste of time. It does not synch with any of options available, tried them all, what a waste