Motivechat

Motivechat is the professional WhatsApp inbox for businesses that want to serve their customers as a team, with automations, AI, and WhatsApp Flows. Centralize all conversations, assign agents, close tickets, and keep the entire history in one place.

AUTOMATIONS AND ARTIFICIAL INTELLIGENCE
Optimized for AI
Connect AI agents that automatically respond to, rate, or escalate conversations, escalating to a human when necessary.

WhatsApp Flows
Native support for Flows: forms, scheduling, surveys, and guided flows directly within the chat.

Inbox Automations
Rules to assign, tag, or prioritize conversations based on sender, content, or time.

PROFESSIONAL CONVERSATION MANAGEMENT
Assignment and Reassignment
Assign each conversation to an agent. Reassign in one tap when the shift or responsible party changes.

Conversation Closure
Mark resolved conversations as closed to keep your inbox clean without losing the history.

Internal Notes
Write private notes within each conversation, visible only to your team. Ideal for sharing context between agents.

Personal Assignment QR Code
Each agent has their own QR code. Scanning it automatically assigns the customer's new conversation to that agent. Perfect for tables, counters, or sales staff on the floor.

Real-Time Teamwork
Multiple people can handle calls simultaneously without overlapping, with instant push notifications for each new message.

ALL WHATSAPP CONTENT
Receive and send text, audio, video, images, and documents, with integrated playback within the app. The entire history is saved so that when a customer returns, you already have the complete context.

WHO IS MOTIVECHAT FOR? Designed for businesses that use WhatsApp as their primary channel and need structure, not just a shared phone. Ideal for:
- Entrepreneurs who want to start automating their personal conversation workflows with AI.

- Sales staff on the sales floor and at counters with QR code-based assignments
- Customer service and support teams
- Businesses that already use or want to incorporate AI into their customer service

HOW IT WORKS

1. Your business registers in the Motivecard ecosystem.

2. You log in to Motivechat with your phone number and verify via WhatsApp.

3. You configure agents, automations, and Flows from the web panel.

4. Your team handles inquiries from the app, with all the necessary context available.

PART OF THE MOTIVECARD ECOSYSTEM
Motivechat is the messaging-focused version of the Motivecard ecosystem, the loyalty and customer service platform for businesses in Latin America. If you also want a points program, cashback, sales, and POS integration, the Motivecard app is also available.

Motivechat is not affiliated with, associated with, authorized by, sponsored by, or officially endorsed by WhatsApp LLC or Meta Platforms, Inc. WhatsApp is a registered trademark of WhatsApp LLC.