Reviews of Mutual of Enumclaw

By: Mutual of Enumclaw

List of user reviews and ratings for Mutual of Enumclaw

Total ratings

3.42 (Rating count: 42)

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Review summary

Users appreciate Mutual of Enumclaw as a trustworthy, long-term insurance provider with good claim support and affordable rates. However, many find the Android app problematic: it frequently crashes on login and bill payment, requires intrusive permissions, forces repeated logins, and lacks functionality beyond viewing basic information.

Pros

Long-standing reliable insurance company with good claim support
Ability to view basic account information and check bills
Affordable insurance rates despite higher premiums
User praises company longevity and service stability

Cons

App crashes frequently during login or when attempting bill payment
App requires excessive phone permissions without clear justification
Users must re-enter login information every time; no persistent login feature
App functionality is very limited; unable to modify policy or perform meaningful actions

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User Reviews

Recent rating average: 2.20

All time rating average: 3.42

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31% (5)

Date	Author	Comment
2022-08-10	Ro*****	App does not work anymore...error message during login.
App does not work anymore...error message during login.
2022-02-09	Au*****	Please fix this so that I do not have to enter log in info everytime I want to access my account. Before the last update, you were able to stay logged in or at least save log in information for faster access
Please fix this so that I do not have to enter log in info everytime I want to access my account. Before the last update, you were able to stay logged in or at least save log in information for faster access