Reviews of Moduit: Mutual Fund & Bond

By: PT Moduit Digital Indonesia

List of user reviews and ratings for Moduit: Mutual Fund & Bond

Total ratings

4.33 (Rating count: 3,540)

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Review summary

Users appreciate Moduit for its easy-to-use interface, convenient investment features, and reliable experience, especially praising its design and suitability for all ages. However, many users face repeated login problems, prolonged verification delays, app crashes during key actions, and feel let down by slow customer support. Issues with promised cashback and coupons not working also contribute to user dissatisfaction.

Pros

Easy to use interface and smooth user experience
Convenient investment process and financial portfolio monitoring
Great design with simple, reliable, and integrated features
Helpful in making investments easier, even for older users
Good overall user satisfaction and convenience

Cons

Frequent login issues including unexpected logouts and inability to log in
Long and slow verification process causing delays in account setup
App bugs causing crashes, especially when uploading payment proof
Poor customer service with slow response times
Unreliable promise of cashback and coupon application failures

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User Reviews

Recent rating average: 2.20

All time rating average: 4.33

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35% (7)

Date	Author	Comment
2024-10-15	IR*****	Easy to use and update
Easy to use and update
2024-09-28	Ok*****	Ngga bisa daftar. Isi no hp aja loading ngga selesai selesai
Ngga bisa daftar. Isi no hp aja loading ngga selesai selesai
2024-09-13	St*****	Cashback yang di janjikan tidak cair
Cashback yang di janjikan tidak cair
2024-08-05	Mo*****	Bug, setiap buka selalu kendala jaringan, padahal jaringan bagus..
Bug, setiap buka selalu kendala jaringan, padahal jaringan bagus..
2024-06-06	Br*****	Saya terlog out sendiri dari aplikasi dan tidak bisa log in lagi. Mau menggunakan fingerprint ataupun password, saya tetap tidak bisa login dengan tulisan email atau password salah. Sudah coba lupa password dan membuat password barupun tetap tidak bisa log in. Mohon bantuannya admin. Pelayanan CS lama sekali!!! Parah! Jadi ragu mau investasi naruh uang di sini kalau begini caranya
Saya terlog out sendiri dari aplikasi dan tidak bisa log in lagi. Mau menggunakan fingerprint ataupun password, saya tetap tidak bisa login dengan tulisan email atau password salah. Sudah coba lupa password dan membuat password barupun tetap tidak bisa log in. Mohon bantuannya admin. Pelayanan CS lama sekali!!! Parah! Jadi ragu mau investasi naruh uang di sini kalau begini caranya
2024-04-22	On*****	Sampah app, dikit2 bahas duit apply cuopon ga muncul jugq
Sampah app, dikit2 bahas duit apply cuopon ga muncul jugq
2024-03-03	Ra*****	Buang² waktu, verifikasi terlalu lama... App lain verifikasi ga sampe sehari udh beres, ini nunggu -+ 7 hari kerja. Orang gila
Buang² waktu, verifikasi terlalu lama... App lain verifikasi ga sampe sehari udh beres, ini nunggu -+ 7 hari kerja. Orang gila
2024-02-27	El*****	Wasting time just to apply, I was rejected twice because the signature did not match the ID card (KTP), I could not recreate the exact signature style that I wrote when I'm 17 years old. the checking process itself took 4 days each.
Wasting time just to apply, I was rejected twice because the signature did not match the ID card (KTP), I could not recreate the exact signature style that I wrote when I'm 17 years old. the checking process itself took 4 days each.
2024-01-31	Ba*****	ok
ok
2024-01-30	Da*****	good apps
good apps