List of user reviews and ratings for Stop & Shop Scan It™ Mobile
Total ratings
2.72 (Rating count: 885)
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Review summary
Pros
- Convenient for scanning items as you shop, allowing for a faster checkout experience.
- Helps users keep track of their total as they go along, avoiding the need for a calculator.
- Functionality may work well in-store if the app connects to the proper WiFi.
Cons
- Requires a connection to in-store WiFi, which can be unreliable.
- Repeated login requirements for coupon usage can be frustrating, especially for users with password managers.
- The scanner feature struggles with barcodes, especially shiny ones, leading to scanning difficulties.
- The app sometimes fails to recognize saved coupons or freezes, resulting in wasted time during checkout.
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User Reviews
Recent rating average: 1.60
All time rating average: 2.72
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1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2026-01-15 | Nice alternative for if there are no scanners in store. A little sluggish to resume swapping if switching between apps but otherwise scans as fast as your phone camera can focus. | ||
| Nice alternative for if there are no scanners in store. A little sluggish to resume swapping if switching between apps but otherwise scans as fast as your phone camera can focus. | |||
| 2025-09-18 | downloaded the app, didn't load anything when trying to register. immediately uninstalled | ||
| downloaded the app, didn't load anything when trying to register. immediately uninstalled | |||
| 2025-08-28 | Do not trust it. You have to check it constantly for double scans. Oddly it seems to double scan the most expensive items. If you don't catch it before you check out you are faced with going back to the store to argue over a refund. I was not as careful as I should have been today and was overcharged by $7.29. | ||
| Do not trust it. You have to check it constantly for double scans. Oddly it seems to double scan the most expensive items. If you don't catch it before you check out you are faced with going back to the store to argue over a refund. I was not as careful as I should have been today and was overcharged by $7.29. | |||
| 2025-08-25 | I've tried loading my credit card several times, however, when entering the mo/year it does not give me the option to enter 06/2028. Several months are not available. Any help would be appreciated! | ||
| I've tried loading my credit card several times, however, when entering the mo/year it does not give me the option to enter 06/2028. Several months are not available. Any help would be appreciated! | |||
| 2025-07-23 | The app works ok. It is slow when searching for items and sometimes wouldn't register a scan. I would give it 2 stars for functionality. I took off 1 star, not because of the app but the hassle from the store. I liked to use it because it was quick when you checked out and kind of liked the process of pick, scan, and check out with just a barcode. Until they do audit on me at the check out. I felt like a THIEF when they did that. I will not use it again. | ||
| The app works ok. It is slow when searching for items and sometimes wouldn't register a scan. I would give it 2 stars for functionality. I took off 1 star, not because of the app but the hassle from the store. I liked to use it because it was quick when you checked out and kind of liked the process of pick, scan, and check out with just a barcode. Until they do audit on me at the check out. I felt like a THIEF when they did that. I will not use it again. | |||
| 2025-06-24 | Downloaded and set up a wallet to skip checkout only to find out I still need to swipe a card at the register to check out, which I didn't have on me. | ||
| Downloaded and set up a wallet to skip checkout only to find out I still need to swipe a card at the register to check out, which I didn't have on me. | |||
| 2025-04-23 | updating my review. app now works, but if you get triggered for an audit, the attendant can't complete it with your phone. They make me go get a hand scanner. Waste of time. | ||
| updating my review. app now works, but if you get triggered for an audit, the attendant can't complete it with your phone. They make me go get a hand scanner. Waste of time. | |||
| 2025-02-02 | Too invasive! Add a credit card to my profile it asked security questions that would be very damaging if they are hacked. Why would you need this info just to pay with a credit card. Also, it wanted me to connect to the store wifi. Absolutely, not!! | ||
| Too invasive! Add a credit card to my profile it asked security questions that would be very damaging if they are hacked. Why would you need this info just to pay with a credit card. Also, it wanted me to connect to the store wifi. Absolutely, not!! | |||
| 2025-01-27 | Has you enter payment methods, yet doesn't allow you to checkout and pay with the app. So a useless app, just like their main app that gives you the "shopping method" option to shop in store and takes you to a page for you to scan the items, but it doesn't ACTUALLY do anything, because you just have to scan them again at the register. How is it that every other store has this functionality on their app (to pay using the app, esp. when you enter payment methods), but not a major grocery store?! | ||
| Has you enter payment methods, yet doesn't allow you to checkout and pay with the app. So a useless app, just like their main app that gives you the "shopping method" option to shop in store and takes you to a page for you to scan the items, but it doesn't ACTUALLY do anything, because you just have to scan them again at the register. How is it that every other store has this functionality on their app (to pay using the app, esp. when you enter payment methods), but not a major grocery store?! | |||
| 2024-08-26 | Scanner never wants to even focus on the barcode. This function worked so much better when it was within the stop and shop app, but this separate app doesn't work at all. | ||
| Scanner never wants to even focus on the barcode. This function worked so much better when it was within the stop and shop app, but this separate app doesn't work at all. | |||
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