Reviews of BARTA Go Mobile

By: Modeshift Inc.

List of user reviews and ratings for BARTA Go Mobile

Total ratings

3.78 (Rating count: 132)

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Review summary

Users appreciate the BARTA Go Mobile app's convenience for purchasing tickets online, offline QR code functionality, and real-time info for planning trips. However, recurring issues such as app crashes, failed QR code generation with short expiry times, payment problems, and inability to adjust route preferences frustrate many. Additionally, the app lacks timely service alerts. While some find it useful once accustomed, many express dissatisfaction with its reliability and usability, especially after recent updates.

Pros

Enables fast online ticket purchases, saving time compared to buying tickets at the station.
QR codes can operate offline without needing data.
App provides real-time information which helps in planning trips.
Convenient for daily use by regular riders once users get familiar with it.
Allows purchasing and managing various types of passes (e.g., single ride, monthly passes).

Cons

Frequent crashes, loading issues, and app freezing making it unreliable.
QR codes often fail to generate or expire too quickly, causing delays and missed buses.
Issues with payment processing leading to white screens or tickets not being issued.
Problems with route preferences and settings not being adjustable, making route planning difficult.
Lack of timely alerts or notifications about service disruptions (e.g., snow storm closures).

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User Reviews

Recent rating average: 2.00

All time rating average: 3.78

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18% (9)

Date	Author	Comment
2024-09-04	Lo*****	It's quite a decent app that operates with fast online ticket purchases and saves a lot of time for reloading. Otherwise, you should walk all the way to the station to buy a ticket. Also, the QR code can operate offline without the use of data.
It's quite a decent app that operates with fast online ticket purchases and saves a lot of time for reloading. Otherwise, you should walk all the way to the station to buy a ticket. Also, the QR code can operate offline without the use of data.
2024-06-28	Ka*****	This app sucks, payment doesn't work for me. It's just shows a white screen. And yeah I waited on that screen for 20 minutes for my ticket that I never got
This app sucks, payment doesn't work for me. It's just shows a white screen. And yeah I waited on that screen for 20 minutes for my ticket that I never got