Reviews of GCB Mobile App

By: GCB Bank PLC

List of user reviews and ratings for GCB Mobile App

Total ratings

4.05 (Rating count: 9,852)

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Review summary

Most reviews praise GCB Mobile as convenient and easy to use, with good safety perceptions and broad usability. But repeated issues overshadow the positives: the app frequently won’t open or crashes, wallet-to-bank transfers may not reflect, and top-up/virtual card top-ups can fail or show errors. Support channels are often described as unresponsive. Some users also report being ineligible for salary advances despite no credit issues. Overall, reliability and timely functionality are the main pain points, while usability remains the app’s strongest perceived benefit.

Pros

Convenient and easy to use
Safe / secure for transactions
Easy transactions
Positive user sentiment (I love the app)
Broad usability / accessible to many users

Cons

App often does not open / crashes / not functioning
Top-up / virtual card top-up failures
Wallet-to-bank transfer not reflecting
Poor / unresponsive customer support channels
Salary advance eligibility issues

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User Reviews

Recent rating average: 2.40

All time rating average: 4.05

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342% (171)

Date	Author	Comment
2026-07-03	Ba*****	Please I have already uninstalled it to reinstall again I am hoping it works this time because I work far from home and getting a bank access is difficult as it stands so please help me.
Please I have already uninstalled it to reinstall again I am hoping it works this time because I work far from home and getting a bank access is difficult as it stands so please help me.
2026-07-02	Je*****	I can't currently access this app since June ending and there's no message about any issues since I've updated it
I can't currently access this app since June ending and there's no message about any issues since I've updated it
2026-07-02	gi*****	App isn't opening to have access to it
App isn't opening to have access to it