Reviews of CBG MOBILE APP

By: CBG MB

List of user reviews and ratings for CBG MOBILE APP

Total ratings

3.44 (Rating count: 270)

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Review summary

Users generally find the app easy to use with a friendly interface and successful transaction capabilities. However, repeated issues include difficulties with logging in or registration due to verification code problems, app incompatibility with many devices, and missing key features previously available like debit card management and transaction history. Security and usability problems such as faulty saved beneficiaries lists and confusing access denial further impact user experience. While an improvement over earlier versions, many users request urgent fixes and restoring lost functionalities.

Pros

Easy to use interface and user friendly.
The app allows seamless transactions.
Impressive and intuitive UI experience.
The new app is a great improvement over previous versions despite needing some fixes.

Cons

Difficulties logging in or registering; access denied errors are common.
App lacks important functionalities compared to the former app (e.g., managing debit cards, increasing ATM withdrawal limits, viewing transaction history).
Verification codes often do not arrive, blocking registration and access.
App is not compatible with many phones or has bugs related to developer mode, no SIM card detected, or jailbreak detection.
Saved beneficiaries feature is faulty, causing risk of sending money to wrong people.

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User Reviews

Recent rating average: 1.20

All time rating average: 3.44

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380% (19)

Date	Author	Comment
2025-01-29	En*****	Why am I not seeing the money I've received on the app but only the ones I've send
Why am I not seeing the money I've received on the app but only the ones I've send
2025-01-19	Si*****	It's easy to use app but does not give access to your card. It's a useless app
It's easy to use app but does not give access to your card. It's a useless app