Reviews of RepublicMobile Ghana

By: Republic Bank Ghana Limited App

List of user reviews and ratings for RepublicMobile Ghana

Total ratings

3.55 (Rating count: 574)

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Review summary

Pros

Provides banking convenience from home/office.
Access to a variety of services including transfers, loan balances, and utilities payments.
Good design and transitions.
Valuable for young entrepreneurs.

Cons

App frequently crashes or stops working.
Users unable to log in or register successfully.
Frustrating issues with OTP delivery and account access.
Poor customer service response to app issues.
App stability has decreased with recent updates.

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User Reviews

Recent rating average: 2.00

All time rating average: 3.55

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64% (14)

Date	Author	Comment
2024-12-26	Bo*****	If it keeps crashing whenever you want to open it. Just uninstall it and install again. Problem solved. Thank you
If it keeps crashing whenever you want to open it. Just uninstall it and install again. Problem solved. Thank you
2024-11-17	Ga*****	I am unable to login. I keep receiving a pop-up text that my request cannot be processed. This is frustrating
I am unable to login. I keep receiving a pop-up text that my request cannot be processed. This is frustrating
2024-09-19	Kw*****	Working well now, used to have issues logging in now everything is smooth Nice update
Working well now, used to have issues logging in now everything is smooth Nice update
2024-08-13	Co*****	The app keeps stopping while in use. If you successfully open it, the OTP never comes to unable you complete a transaction. It's very frustrating using the app after the upgrade in March 2024.
The app keeps stopping while in use. If you successfully open it, the OTP never comes to unable you complete a transaction. It's very frustrating using the app after the upgrade in March 2024.
2024-08-06	Sa*****	Republic Bank must show urgency and concern about app issues. Customers deserve effortless account access anywhere, anytime. Reliable digital banking is crucial in modern banking. I urge swift and meaningful action to address problems, rather than appearing indifferent to customer frustrations. Prioritize seamless user experience to maintain trust and confidence. Eroding trust is a significant risk. Please ACT NOW to resolve issues and ensure a smooth digital experience for all customers.
Republic Bank must show urgency and concern about app issues. Customers deserve effortless account access anywhere, anytime. Reliable digital banking is crucial in modern banking. I urge swift and meaningful action to address problems, rather than appearing indifferent to customer frustrations. Prioritize seamless user experience to maintain trust and confidence. Eroding trust is a significant risk. Please ACT NOW to resolve issues and ensure a smooth digital experience for all customers.
2024-07-02	Ne*****	It's very disgusting that some of us no longer receive any alert when we do both deposit or withdraws yet we were asked to download this app which REPUBLIC BANK heard many complaints concerning this very app not working properly for some time now and I don't know what they are doing about it till now. We love Republic Bank but customers are not happy about the system works concerning mobile banking.
It's very disgusting that some of us no longer receive any alert when we do both deposit or withdraws yet we were asked to download this app which REPUBLIC BANK heard many complaints concerning this very app not working properly for some time now and I don't know what they are doing about it till now. We love Republic Bank but customers are not happy about the system works concerning mobile banking.
2023-12-27	Ch*****	The app is not working. It keeps crashing whenever I try to open it. The IT Department must pay much attention to the app by resolving the issues. I have uninstalled and reinstalled the app several times, but it is not working. The ratings and the complaints here indicate that the app has a serious problem that needs to be resolved.
The app is not working. It keeps crashing whenever I try to open it. The IT Department must pay much attention to the app by resolving the issues. I have uninstalled and reinstalled the app several times, but it is not working. The ratings and the complaints here indicate that the app has a serious problem that needs to be resolved.
2023-11-19	Is*****	The app is no more stable. It keep crashing when ever I try to launch it. I think the recent update is not helpful. I have the version 10 of android on my phone. I think this information is useful for you to fix the problem.
The app is no more stable. It keep crashing when ever I try to launch it. I think the recent update is not helpful. I have the version 10 of android on my phone. I think this information is useful for you to fix the problem.
2023-09-04	Ed*****	This app deserves no rating. It keeps crashing when launched. Earlier versions were much more stable than this version, which is required to fix bugs, etc. Better work on it, or never recommend to be downloaded.
This app deserves no rating. It keeps crashing when launched. Earlier versions were much more stable than this version, which is required to fix bugs, etc. Better work on it, or never recommend to be downloaded.
2023-08-03	Ha*****	Very useful app. It brings banking to the comfort of your home/office. With this app and an email indemnity, I rarely visit the Banking Hall to transact business. Sign on to their Credit Card product as well. Very good product that comes in very handy for young entrepreneurs like me.
Very useful app. It brings banking to the comfort of your home/office. With this app and an email indemnity, I rarely visit the Banking Hall to transact business. Sign on to their Credit Card product as well. Very good product that comes in very handy for young entrepreneurs like me.