Reviews of IELTS Touchstone ESOL

By: Touchstone Esol

List of user reviews and ratings for IELTS Touchstone ESOL

Total ratings

2.80 (Rating count: 3,514)

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Review summary

Users appreciate the app's effectiveness in improving English skills with experienced faculty and helpful features like homework, vocabulary, and speaking practice. However, multiple users report technical problems including errors in complaint handling, infrequent score updates, and app hangs. Some also mention issues with repetitive study material, lack of feedback especially in speaking modules, and unavailable features. Overall, the app is valued for learning support but could improve reliability and content quality.

Pros

The app helps in improving spoken English and writing skills effectively.
Faculty and trainers are experienced, supportive, and have good teaching skills.
The app offers useful features like homework assignments, vocabulary building, and speaking practice recordings.
Students find the learning experience positive and recommend the institution.
The app covers all IELTS modules and helps learners identify mistakes in real time, aiding vocabulary and sentence framing improvement.

Cons

The app has technical issues such as errors when submitting complaints or queries.
Class and mock test scores are not updated regularly; sometimes the app hangs.
Speaking module has issues like unavailability or lack of proper feedback.
Study materials can be repetitive, and mock tests may be intentionally difficult without proper feedback.
Physical infrastructure issues like poor lighting and power outages were mentioned for a center, but not directly about the app.

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User Reviews

Recent rating average: 3.30

All time rating average: 2.80

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15% (3)

Date	Author	Comment
2024-10-22	Lo*****	I had wonderful learning experience at Touchstone educational. the faculty is fantastic, and they create a supportive environment for students to learn and grow.
I had wonderful learning experience at Touchstone educational. the faculty is fantastic, and they create a supportive environment for students to learn and grow.
2024-02-14	Ya*****	Touch stone is very good place as per my experience I am learning more and now I am improving my spoken English skills. The trainers here also experienced and having good teaching skills
Touch stone is very good place as per my experience I am learning more and now I am improving my spoken English skills. The trainers here also experienced and having good teaching skills
2024-01-11	Sa*****	In hoshiarpur center , the light is going again and again which is always a main issue in this center, and sometime the shedule of flyers class give so much burden on student and they become depressed and bored on that time ,also the quality of the headsets will have to increase and sometime generater also take very long time to start approximately about 20 minutes ,in result sometime students have to sit in very dark room because rooms don't have any type of windows which give sufficient ligh
In hoshiarpur center , the light is going again and again which is always a main issue in this center, and sometime the shedule of flyers class give so much burden on student and they become depressed and bored on that time ,also the quality of the headsets will have to increase and sometime generater also take very long time to start approximately about 20 minutes ,in result sometime students have to sit in very dark room because rooms don't have any type of windows which give sufficient ligh
2023-06-05	Ha*****	Everything is fine except if anyone wanna complaint about something or have a query regarding something in that time it fails completely because the app shows error again and again so It needs to be improved
Everything is fine except if anyone wanna complaint about something or have a query regarding something in that time it fails completely because the app shows error again and again so It needs to be improved
2023-05-20	Pr*****	It is totally an useless institution . Their study material is also not worth it. If I'm taking about their mock test they intentionally give you hard material so they can hold that student for longer time. Moreover they don't give your proper feedback in any module. Such as writing nd speaking...
It is totally an useless institution . Their study material is also not worth it. If I'm taking about their mock test they intentionally give you hard material so they can hold that student for longer time. Moreover they don't give your proper feedback in any module. Such as writing nd speaking...
2023-05-02	Bi*****	Touchstone study fast. Learning experience is to good as the experience of all intitutions. I like it very much. All facilities are available in the class.
Touchstone study fast. Learning experience is to good as the experience of all intitutions. I like it very much. All facilities are available in the class.
2023-04-20	Ha*****	Touchstone is very good institute. All the staff members are cooperative. Their teaching ways are very brilliant.
Touchstone is very good institute. All the staff members are cooperative. Their teaching ways are very brilliant.
2023-03-22	pr*****	Zero star rating institution. I don't know about other branches of touchstone but phagwara branch of touchstone is worst . I urge you don't visit there and don't waste your money. Speaking module trainer are worst. I waste my money .
Zero star rating institution. I don't know about other branches of touchstone but phagwara branch of touchstone is worst . I urge you don't visit there and don't waste your money. Speaking module trainer are worst. I waste my money .
2022-06-09	Ba*****	Touchstone study fast . Learning experience is so good as the experience of all institutions. I like it very much . All facilities are available in the class .
Touchstone study fast . Learning experience is so good as the experience of all institutions. I like it very much . All facilities are available in the class .
2021-07-21	Gi*****	Very unprofessional people, they started giving repeated materials jus after 3 weeks classes, on asking, they were like this is what is we have, it's your wish if you want to continue or discontinue, ... That's what they are.. very nice at times of admission , but ultimately this is what they turn into..
Very unprofessional people, they started giving repeated materials jus after 3 weeks classes, on asking, they were like this is what is we have, it's your wish if you want to continue or discontinue, ... That's what they are.. very nice at times of admission , but ultimately this is what they turn into..