Reviews of The Smart Work Order app

By: Simple Simon (c) App

List of user reviews and ratings for The Smart Work Order app

Total ratings

3.27 (Rating count: 358)

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Review summary

Users find the app useful for managing work orders with good customization and survey features. However, many report issues with misleading promotional claims about the app being free when it's only a paid trial, poor customer support mostly in Dutch, bugs, and a difficult setup process. Despite this, those who overcome these hurdles praise the efficiency and utility of the app for business needs.

Pros

Useful for managing work orders and staff tracking
Good options for customization and CRM integration
Clear and efficient user interface
Provides survey features not commonly found in similar apps
Cloud platform integration enhances functionality

Cons

Misleading advertising about being a free app; only a trial is available
Poor or minimal tech support, including language barriers in support materials
Setup is not straightforward and can be confusing for new users
Contains bugs and errors during use
Requires payment and license key upfront to access features

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User Reviews

Recent rating average: 2.70

All time rating average: 3.27

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45% (9)

Date	Author	Comment
2024-05-27	Da*****	A good idea but poorly executed. The FreeAgent sync pulls through every client name back to front, which their sales person tells me is the way it is programmed and so is completely useless to me. Also throws off a whole host of errors when exploring the trial version. The support is poor - no online help guide, they just want to sell you a £1,200 onboarding/training programme.
A good idea but poorly executed. The FreeAgent sync pulls through every client name back to front, which their sales person tells me is the way it is programmed and so is completely useless to me. Also throws off a whole host of errors when exploring the trial version. The support is poor - no online help guide, they just want to sell you a £1,200 onboarding/training programme.
2023-04-27	Li*****	It Isn't useful much
It Isn't useful much
2023-04-15	an*****	Nightingale song in Berkley Square What timewss it? Please tell me what the song is What does a nightingale look like
Nightingale song in Berkley Square What timewss it? Please tell me what the song is What does a nightingale look like
2022-07-06	At*****	Waste of data
Waste of data
2022-02-27	AS*****	Nice apps
Nice apps
2020-10-15	Br*****	Looks like a good work in progress, but not easy to set up or use in its current state
Looks like a good work in progress, but not easy to set up or use in its current state
2020-01-09	A *****	Goede app en uitleg
Goede app en uitleg
2019-08-17	A *****	App has bugs
App has bugs
2019-06-11	A *****	Very misleading, all false advertising; It is NOT free, it is a TRIAL and you can't even make a work order without activating a trial apparently. All Google searches show it as free, but there's not even a free version, just a free TRIAL. If you're looking for free, DON'T WASTE TIME.
Very misleading, all false advertising; It is NOT free, it is a TRIAL and you can't even make a work order without activating a trial apparently. All Google searches show it as free, but there's not even a free version, just a free TRIAL. If you're looking for free, DON'T WASTE TIME.
2019-05-15	A *****	Duidelijk programma met veel opties voor personalisatie en koppeling met CRM. Optie voor duidelijke uitleg van medewerker van het bedrijf.
Duidelijk programma met veel opties voor personalisatie en koppeling met CRM. Optie voor duidelijke uitleg van medewerker van het bedrijf.