INSW Mobile

INSW Mobile is the official application of the Indonesia National Single Window (INSW), an integrated public service platform supporting seamless import and export activities. Available 24/7, the app enables users to submit, exchange, and track standard trade documents electronically. Key features include real-time notifications on transaction statuses, direct data exchange with the Fiscal Policy Agency, and a comprehensive Indonesian Customs Tariff Book for HS codes and regulations.

Additional functionalities allow users to track import/export document submissions, licensing and recommendations from ministries, Certificates of Origin (e-COO), Business Registration Numbers (NIB), and other INSW application statuses. The app also provides service announcements and latest news updates. Support is available around the clock via INSW’s contact center, social media channels, and email for assistance with all trade-related inquiries.