Reviews of Wingstop

By: Wingstop Restaurants, Incorporated App

List of user reviews and ratings for Wingstop

Total ratings

4.81 (Rating count: 188,645)

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Review summary

Users praise Wingstop's Android app for ease of use, quick ordering, tasty wings, good prices, and reliable delivery that arrives hot. However, common negatives include Android app bugs, login/authentication issues (sign-in loops, passcodes), post-update payment flow problems that prevent ordering, and rewards/points syncing discrepancies across platforms. Overall, core ordering and food quality are strong, but stability, payment flows, and cross-platform rewards need improvement.

Pros

Easy to use and quick to order
Delicious, hot, and well-prepared wings
Great prices and frequent deals
Reliable delivery with food arriving hot
Wide variety of wing flavors and options

Cons

App bugs and instability on Android
Login/authentication issues (sign-in loops, passcode prompts)
Payment/order flow problems after updates (loop, unable to place order)
Rewards/points not syncing or missing on Android vs. iOS

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User Reviews

Recent rating average: 1.80

All time rating average: 4.81

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24% (197)

Date	Author	Comment
2026-08-12	fi*****	You really think I want to hear your audio when I open the app over the music I have playing on my phone. Fine one star
You really think I want to hear your audio when I open the app over the music I have playing on my phone. Fine one star
2026-08-12	Ja*****	horrible app that leaves you hungry because no matter what you do your card will never go thru and you will never get those 70 cent wings.
horrible app that leaves you hungry because no matter what you do your card will never go thru and you will never get those 70 cent wings.
2026-08-11	Fr*****	Always randomly switches to carryout but its chill
Always randomly switches to carryout but its chill
2026-08-11	be*****	Every time I try to use the app it requires an update. It's a giant nuisance.
Every time I try to use the app it requires an update. It's a giant nuisance.
2026-08-11	Ty*****	will not process my order will take my money though
will not process my order will take my money though
2026-08-10	Ma*****	always great
always great
2026-08-10	Br*****	Can't log into the app.
Can't log into the app.
2026-08-09	Ge*****	Just pretend the first star is not filled.. FIX the issue with this stupid app!!!!!!!!!°
Just pretend the first star is not filled.. FIX the issue with this stupid app!!!!!!!!!°
2026-08-08	Ga*****	App won't let you log in because once you close the browser to get an email code, it no longer let's you log in
App won't let you log in because once you close the browser to get an email code, it no longer let's you log in
2026-08-08	Br*****	this app is so awful. I can sign in and make an account but can't order anything. it puts you in a loop with a constant error. what makes it worse is there are some flavors that can only be ordered online and I couldn't order them so I had to find something else for dinner. I'm done with Wingstop. if I can't just talk to a human being and order what I want, I'll go somewhere where I can.
this app is so awful. I can sign in and make an account but can't order anything. it puts you in a loop with a constant error. what makes it worse is there are some flavors that can only be ordered online and I couldn't order them so I had to find something else for dinner. I'm done with Wingstop. if I can't just talk to a human being and order what I want, I'll go somewhere where I can.