Reviews of Wingstop

By: Wingstop Restaurants, Incorporated App

List of user reviews and ratings for Wingstop

Total ratings

4.81 (Rating count: 188,639)

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Review summary

Users praise Wingstop's Android app for ease of use, quick ordering, tasty wings, good prices, and reliable delivery that arrives hot. However, common negatives include Android app bugs, login/authentication issues (sign-in loops, passcodes), post-update payment flow problems that prevent ordering, and rewards/points syncing discrepancies across platforms. Overall, core ordering and food quality are strong, but stability, payment flows, and cross-platform rewards need improvement.

Pros

Easy to use and quick to order
Delicious, hot, and well-prepared wings
Great prices and frequent deals
Reliable delivery with food arriving hot
Wide variety of wing flavors and options

Cons

App bugs and instability on Android
Login/authentication issues (sign-in loops, passcode prompts)
Payment/order flow problems after updates (loop, unable to place order)
Rewards/points not syncing or missing on Android vs. iOS

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User Reviews

Recent rating average: 1.80

All time rating average: 4.81

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22% (177)

Date	Author	Comment
2026-07-22	Ra*****	it wouldn't let me sign up with Gmail or Facebook. plus I never got the registration email so I couldn't use the app. decided not to go here ever
it wouldn't let me sign up with Gmail or Facebook. plus I never got the registration email so I couldn't use the app. decided not to go here ever
2026-07-22	Ki*****	Two updates in a row where I can no longer, log into my account. Thanks. Let's use an internal log in, instead of sending me to the browser. Kinda what everybody does, and for good reason.
Two updates in a row where I can no longer, log into my account. Thanks. Let's use an internal log in, instead of sending me to the browser. Kinda what everybody does, and for good reason.
2026-07-21	El*****	The app nor the website work half the time. Just loads forever when I choose checkout.
The app nor the website work half the time. Just loads forever when I choose checkout.
2026-07-20	Au*****	app is horrible it glitches when you make an order I'm not ordering again!
app is horrible it glitches when you make an order I'm not ordering again!
2026-07-19	Ma*****	The app is fine. Ive submitted like, 3 receipts after the fact. big orders too. I should have over 3000 points. The app seems to only count app related purchases. Kinda disappointing. I like ordering when I'm there.
The app is fine. Ive submitted like, 3 receipts after the fact. big orders too. I should have over 3000 points. The app seems to only count app related purchases. Kinda disappointing. I like ordering when I'm there.
2026-07-19	Jo*****	every single time i order from here it takes longer than it should, my food is usually wrong, and the workers are extremely rude. this is very disappointing. and doordashing here is the worst because it is never ready. this is the employees fault alone and has nothing to do with the app. i order at the Lenoir, NC store. very sad
every single time i order from here it takes longer than it should, my food is usually wrong, and the workers are extremely rude. this is very disappointing. and doordashing here is the worst because it is never ready. this is the employees fault alone and has nothing to do with the app. i order at the Lenoir, NC store. very sad
2026-07-19	Ан*****	The program is buggy and won't let me write the address, and when I did write it, it wasn't found.
The program is buggy and won't let me write the address, and when I did write it, it wasn't found.
2026-07-18	Kr*****	Wingstop is delicious. We order from there at least four times out of a month for dinner.
Wingstop is delicious. We order from there at least four times out of a month for dinner.
2026-07-18	Mi*****	always updates always logging me out. always takes forever. the worst app of any restaurant of this quality.
always updates always logging me out. always takes forever. the worst app of any restaurant of this quality.
2026-07-18	ja*****	doesn't work all payment methods error out.
doesn't work all payment methods error out.