Reviews of Milwaukee Journal Sentinel

By: USA TODAY Co. App

List of user reviews and ratings for Milwaukee Journal Sentinel

Total ratings

2.34 (Rating count: 687)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users appreciate the quality of news content and subscription option but repeatedly report issues with frequent forced sign-ins, intrusive ads, poor navigation, app crashes, and ineffective customer support. These problems frustrate subscribers who find the app difficult to use and manage their accounts, leading to a negative overall experience.

Pros

Provides solid world and local news content
Offers notifications for new articles and weather alerts
Supports digital subscription to local journalism

Cons

App frequently forces users to sign in repeatedly despite having a subscription
Navigation is frustrating, including long scrolling and ineffective back button behavior
Ads are intrusive and appear even for paid subscribers
Frequent crashes and glitchy behavior noted
Difficulty managing account access and subscription cancellations

Upgrade to see all 23 reviews

User Reviews

Recent rating average: 1.20

All time rating average: 2.34

Upgrade to see all 23 reviews

78% (18)

Date	Author	Comment
2025-01-24	I.*****	Cant sign in, seems the app only interest is to subscribe and create an account you can't use/sign in to.
Cant sign in, seems the app only interest is to subscribe and create an account you can't use/sign in to.
2025-01-01	Ki*****	This app stole money from debit card and overdrew account. They are refusing to refund. No way would I subscribe to a newspaper for 20 bucks a month. Customer service is not helpful and snarky. The app is so so. Would be nice for weather alerts. Otherwise legacy media slant. No thanks.
This app stole money from debit card and overdrew account. They are refusing to refund. No way would I subscribe to a newspaper for 20 bucks a month. Customer service is not helpful and snarky. The app is so so. Would be nice for weather alerts. Otherwise legacy media slant. No thanks.
2024-11-25	Ba*****	Navigation in all USA newspapers have to be fixed. Scrolling down a very long long long long long long long long long long long long long list of articles click on one to read. You go back to the very top of the page not to word you decide to actually read an article. Discourage me from reading anything that you publish! I've been complaining to you for a long time about this and you just ignore it
Navigation in all USA newspapers have to be fixed. Scrolling down a very long long long long long long long long long long long long long list of articles click on one to read. You go back to the very top of the page not to word you decide to actually read an article. Discourage me from reading anything that you publish! I've been complaining to you for a long time about this and you just ignore it
2024-06-22	Da*****	This app is horrible if you like to download the paper and read it offline which is what I want to do. This app doesn't allow you to download the paper at all. You can only view it online. Also the download content is a jumbled mess with articles from multiple days rather than just the news for that day. I really would expect MUCH better from a major publication like Gannet/MJS. They have another app for the e edition but that's been going downhill to and isn't working correctly either.
This app is horrible if you like to download the paper and read it offline which is what I want to do. This app doesn't allow you to download the paper at all. You can only view it online. Also the download content is a jumbled mess with articles from multiple days rather than just the news for that day. I really would expect MUCH better from a major publication like Gannet/MJS. They have another app for the e edition but that's been going downhill to and isn't working correctly either.
2024-06-12	Fo*****	This app totally sucks and I regret subscribing to MJS. First and foremost, the landing page of the app does not reflect the content of the front page of the Print edition (as seen in the eNewspaper). Second, the ads load in where I'm trying to read, which is annoying and distracting. Again, I have a PAID subscription and you are still showing ads.
This app totally sucks and I regret subscribing to MJS. First and foremost, the landing page of the app does not reflect the content of the front page of the Print edition (as seen in the eNewspaper). Second, the ads load in where I'm trying to read, which is annoying and distracting. Again, I have a PAID subscription and you are still showing ads.
2023-12-24	Ra*****	Pesters me to subscribe although I already have. Scrolls rapidly backwards when I try to enlarge script or photo or political cartoons, which are tiny with unreadable dialog balloons. Won't let me comment, as no keyboard ever shows up no matter which button I hit. Others have commented, so I know it's possible. That's three strikes right there, and I have only been using it for a day. Update, the next day: I unblocked pop-ups, downloaded the Microsoft keyboard, made it default. No difference.
Pesters me to subscribe although I already have. Scrolls rapidly backwards when I try to enlarge script or photo or political cartoons, which are tiny with unreadable dialog balloons. Won't let me comment, as no keyboard ever shows up no matter which button I hit. Others have commented, so I know it's possible. That's three strikes right there, and I have only been using it for a day. Update, the next day: I unblocked pop-ups, downloaded the Microsoft keyboard, made it default. No difference.
2023-10-28	Ka*****	The page turning icons are so large and so dominant that I can't see the complete content. When I try to enlarge the type, the text jumps around or I can't avoid the page turn icons. This new version gives additional options for notifications, choosing topics, etc; however, it destroys the option of reading in printed page (typical newspaper) view on a phone. I am very frustrated!
The page turning icons are so large and so dominant that I can't see the complete content. When I try to enlarge the type, the text jumps around or I can't avoid the page turn icons. This new version gives additional options for notifications, choosing topics, etc; however, it destroys the option of reading in printed page (typical newspaper) view on a phone. I am very frustrated!
2023-10-12	La*****	This app is horrible. Glitchy, hard to navigate and confusing. I was using the old Milwaukee J/S online app for years with no problems but finally switched to this new app after getting tired of the constant notices of a new and better app. Now I can't get back my old access. I am canceling my subscription if I can't get my old access back.
This app is horrible. Glitchy, hard to navigate and confusing. I was using the old Milwaukee J/S online app for years with no problems but finally switched to this new app after getting tired of the constant notices of a new and better app. Now I can't get back my old access. I am canceling my subscription if I can't get my old access back.
2023-08-11	Se*****	Mediocre. The interface is bare-bones and the functionality for account access is lacking The biggest point against the company generally is the intentionally-difficult cancellation procedure. Not everyone has time to sit in a live chat, nor the desire. Allow automated cancellations. We know you do it this way to squeeze people for more $$$.
Mediocre. The interface is bare-bones and the functionality for account access is lacking The biggest point against the company generally is the intentionally-difficult cancellation procedure. Not everyone has time to sit in a live chat, nor the desire. Allow automated cancellations. We know you do it this way to squeeze people for more $$$.
2023-02-12	Jo*****	Updated app is very poor. Ads dominate content now and are intrusive as you scroll. "enews" is appears to be pdf of the physical newspaper - unreadable. When you click on video clips the app shuts down. Also, it appears the account mgmt has deleted accounts thus requiring a new subscription.
Updated app is very poor. Ads dominate content now and are intrusive as you scroll. "enews" is appears to be pdf of the physical newspaper - unreadable. When you click on video clips the app shuts down. Also, it appears the account mgmt has deleted accounts thus requiring a new subscription.