Reviews of Mithai

By: AKC (PVT) LTD

List of user reviews and ratings for Mithai

Total ratings

2.83 (Rating count: 224)

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Review summary

Users appreciate the Mithai app for its delicious, high quality sweets and bakery products, a wide variety of choices, and fast delivery. The app is generally user-friendly and allows convenient home purchase. However, common issues include frequent 'items not found' errors, failure to receive OTP for login, outdated stock and outlet information, and missing features like branch selection and pickup options. Concerns about product expiry date transparency were also noted. Addressing these technical and operational issues would improve overall user experience.

Pros

Excellent and delicious quality of food including sweets, cakes, and bakery items
User-friendly app for purchasing products from home
Wide variety of sweets and bakery products, both old and new varieties
Fast online delivery service
Friendly and helpful staff

Cons

Frequent issues with app showing 'items not found' or out of stock items
Problems receiving OTP for login, causing inability to access the app
App lacks important features such as branch selection and pickup option
Online stock and outlet information is not updated regularly
Some users reported poor handling of product expiry dates and lack of transparency

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User Reviews

Recent rating average: 2.30

All time rating average: 2.83

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29% (6)

Date	Author	Comment
2024-10-21	Ri*****	All items are not attached on this app...
All items are not attached on this app...
2024-05-30	Sa*****	I can't use the app. It says items not found when I open the app and nothing happened after that , please help
I can't use the app. It says items not found when I open the app and nothing happened after that , please help
2024-04-27	Sh*****	Selling cake without expir date and giving discount 15% so people will buy and eat samthing expired already I didn't buy last night when I ask about date they sad have but they can't show me even the sticker even they don't know what day mack this cake my suggestion to all people before purchasing anything fresh check the date and always if they will not show you date just don't buy
Selling cake without expir date and giving discount 15% so people will buy and eat samthing expired already I didn't buy last night when I ask about date they sad have but they can't show me even the sticker even they don't know what day mack this cake my suggestion to all people before purchasing anything fresh check the date and always if they will not show you date just don't buy
2023-09-30	Th*****	There are several outlets near ne but never updated online. Sucks
There are several outlets near ne but never updated online. Sucks
2023-03-23	Sm*****	they create this app for time pass ... they never delivered anything, anything u ordered is out of stock....
they create this app for time pass ... they never delivered anything, anything u ordered is out of stock....
2023-01-29	Md*****	The system is not user friendly need some more feature. Add branch select option on checkout page. Also add pickup option. Why need Head office confirmation to deliver the order. It will be go direct on selected branch.
The system is not user friendly need some more feature. Add branch select option on checkout page. Also add pickup option. Why need Head office confirmation to deliver the order. It will be go direct on selected branch.
2022-12-25	Ta*****	Tried for getting OTP 3 Times. But didn't get any
Tried for getting OTP 3 Times. But didn't get any
2022-11-05	ja*****	Excellent quality of food and service.
Excellent quality of food and service.
2022-11-04	Sa*****	Ur stuff told me to download the app to get 10% disvount. But cant login becoz cant get the OTP. That why 1 star. Note: ur food is good, OTP next order e update korle 5 star diye dibo
Ur stuff told me to download the app to get 10% disvount. But cant login becoz cant get the OTP. That why 1 star. Note: ur food is good, OTP next order e update korle 5 star diye dibo
2022-10-19	Ra*****	Very nice apps and details. And also all food taste good
Very nice apps and details. And also all food taste good