Reviews of Mithai

By: AKC (PVT) LTD

List of user reviews and ratings for Mithai

Total ratings

2.83 (Rating count: 225)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users appreciate the Mithai app for its delicious, high quality sweets and bakery products, a wide variety of choices, and fast delivery. The app is generally user-friendly and allows convenient home purchase. However, common issues include frequent 'items not found' errors, failure to receive OTP for login, outdated stock and outlet information, and missing features like branch selection and pickup options. Concerns about product expiry date transparency were also noted. Addressing these technical and operational issues would improve overall user experience.

Pros

Excellent and delicious quality of food including sweets, cakes, and bakery items
User-friendly app for purchasing products from home
Wide variety of sweets and bakery products, both old and new varieties
Fast online delivery service
Friendly and helpful staff

Cons

Frequent issues with app showing 'items not found' or out of stock items
Problems receiving OTP for login, causing inability to access the app
App lacks important features such as branch selection and pickup option
Online stock and outlet information is not updated regularly
Some users reported poor handling of product expiry dates and lack of transparency

User Reviews

Recent rating average: 2.30

All time rating average: 2.83

5 star

300% (6)

Date	Author	Comment
2024-10-21	Ri*****	All items are not attached on this app...
All items are not attached on this app...
2024-05-30	Sa*****	I can't use the app. It says items not found when I open the app and nothing happened after that , please help
I can't use the app. It says items not found when I open the app and nothing happened after that , please help