MyCarePilot

MyCarePilot by Mindtrot Technologies is the customer and family-facing app of the CarePilot OS ecosystem.

It helps customers, patients, residents and family members stay connected with their care provider throughout the care journey.

The app is designed for out-of-hospital care services such as home healthcare, assisted living, elder care, long-term care, equipment services and related care support.

With MyCarePilot, customers and families can view important care information, stay updated on assigned caregivers, check service details, review invoices, share feedback and manage service-related orders from one mobile app.

Key capabilities include:

• Manage customer, patient and care-related information
• View assigned caregivers and their details
• Stay updated on care services and visits
• View invoices raised by the service provider
• Share feedback with the care organisation
• Purchase or rent consumables and medical equipment
• View orders raised for services, equipment or consumables
• Stay connected with the care provider and support team

MyCarePilot improves transparency and communication between care providers, customers and families. It supports smoother service delivery and helps families remain informed and involved in the care experience.

MyCarePilot is part of CarePilot OS, an end-to-end operating system for out-of-hospital care operations.

Access to the app requires valid login credentials provided by the service provider or care organisation.