Medyaf App - Frequently Asked Questions (FAQ)

## General Questions

### What is Medyaf?
Medyaf is a comprehensive job platform that connects job seekers with employers. The app offers a bilingual experience in both English and Arabic, making it accessible to a diverse user base. Medyaf is owned by Medyaf and developed by Zakhm (زخم الابتكار).

### Is Medyaf free to use?
Yes, the basic version of Medyaf is free for both job seekers and employers. Premium features may be introduced in future updates.

### Which languages does Medyaf support?
Medyaf currently supports English and Arabic. The entire user interface, job listings, and company profiles can be viewed in either language.

### Which devices and operating systems are compatible with Medyaf?
Medyaf is available for:
- iOS devices running iOS 14.0 or later
- Android devices running Android 7.0 (API level 24) or higher

## For Job Seekers

### How do I create a job seeker account?
1. Download the Medyaf app from the App Store or Google Play
2. Open the app and tap "Sign Up"
3. Select "Job Seeker" account type
4. Fill in your personal information
5. Verify your email or phone number
6. Complete your profile information

### Can I upload my resume/CV to Medyaf?
Yes, you can upload your resume in PDF, DOC, or DOCX formats. You can upload multiple versions of your resume for different types of job applications.

### How do I search for jobs on Medyaf?
You can search for jobs using various filters including:
- Keywords or job titles
- Location
- Industry
- Salary range
- Job type (full-time, part-time, contract, etc.)
- Experience level

### How do I apply for a job on Medyaf?
1. Find a job you're interested in
2. Tap the "Apply" button
3. Review and update your profile information if necessary
4. Select which resume to include with your application
5. Add a cover letter (optional)
6. Submit your application

### How do I track my job applications?
Go to the "Applications" tab in the app to see all your submitted applications. Each application will show its current status (Pending, Under Review, Shortlisted, etc.).

### Will I receive notifications about my applications?
Yes, you'll receive notifications when:
- Your application status changes
- An employer views your profile
- You receive a message regarding your application
- New jobs matching your profile are posted

### Can multiple team members access our company account?
Yes, you can add team members with different permission levels to your company account. Each team member will need their own login credentials.


### How can I report a bug or technical issue?
You can report bugs or technical issues by:
- Using the "Report an Issue" feature in the app settings
- Emailing our support team at support@medyaf.sa
- Contacting us through our website at https://medyaf.sa/support

If you have any other questions that aren't answered here, please contact our support team at support@medyaf.sa.