Reviews of Microsoft Surface

By: Microsoft Corporation App

List of user reviews and ratings for Microsoft Surface

Total ratings

3.43 (Rating count: 1,768)

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Review summary

Review feedback centers on Android app stability issues rather than usability. The most mentioned problems are crashes and freezes when attempting to pair Surface headphones, crashes during pairing on multiple devices, and general failures to launch or operate the app on Android phones or tablets. Several users report being unable to add new devices or keep a connection with Surface Buds/Headphones, with some noting the Windows desktop app still works. A few reviews express praise for the device and desktop integration, but repeated Android issues overshadow positive sentiment and reduce reliability for mobile use.

Pros

Cons

Crashes during pairing with Surface headphones/buds on Android
App crashes or freezes on startup or while using on Android devices
Cannot add a new device / pairing process crashes
Not connecting to Surface headphones / not connecting to the device
Windows desktop app works, but the Android app is problematic

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User Reviews

Recent rating average: 2.50

All time rating average: 3.43

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46% (38)

Date	Author	Comment
2026-06-18	Le*****	kicked me out when I tried getting a device in
kicked me out when I tried getting a device in
2026-06-17	Ah*****	good luck 🍀🍀🍀
good luck 🍀🍀🍀
2026-06-12	M *****	App does not function at all on the latest phones.
App does not function at all on the latest phones.
2026-06-02	Lo*****	everytime I try to pair my surface headphones the app immediately closes and says that there is a bug and to wait for the developer to release a patch for it.
everytime I try to pair my surface headphones the app immediately closes and says that there is a bug and to wait for the developer to release a patch for it.
2026-06-01	Ba*****	I use ist time who people uses my account
I use ist time who people uses my account
2026-05-13	An*****	not working. headphones changed language on reset and this app is supposed to set it back for me.
not working. headphones changed language on reset and this app is supposed to set it back for me.
2026-04-29	S *****	is this app still in service???
is this app still in service???
2026-04-24	Is*****	Nice
Nice
2026-04-07	em*****	"Rating: 3 stars for good features and benefits."
"Rating: 3 stars for good features and benefits."
2026-04-02	Ch*****	Great
Great