Reviews of Bank of Bhutan - mBoB

By: Bank of Bhutan App

List of user reviews and ratings for Bank of Bhutan - mBoB

Total ratings

4.08 (Rating count: 9,706)

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Review summary

Overall sentiment: The app is considered useful and often good when functional, with some users calling it among the better banking apps. However, reliability is the dominant concern: recurrent crashes, timeouts, and post-update login issues; registration on new devices or after resets often fails; transaction alerts sometimes do not reach destinations; and some users report unexplained deductions. A few appreciate updates and maintain a positive view, but stability and consistent notifications remain major areas for improvement.

Pros

Useful app / useful features
Generally good / high satisfaction when it works
Positive sentiment: users like it / enjoy using MBoB la
App updates are appreciated (keeping the app improved)

Cons

Frequent crashes and not working, including timeouts and login issues after updates
Registration on new devices or after resets failing
Missing notifications for transfers and messages (no notifications/SMS)
Unexplained deductions/charges from accounts without consent
System downtime / outages affecting usability

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User Reviews

Recent rating average: 2.20

All time rating average: 4.08

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40% (38)

Date	Author	Comment
2026-06-25	Ni*****	can't open the app
can't open the app
2026-06-22	Ug*****	mine is not working....
mine is not working....
2026-06-20	Pe*****	useful for y daily life
useful for y daily life
2026-06-19	To*****	this app disables my developer options with new update
this app disables my developer options with new update
2026-06-18	Ra*****	customer service not really good like bnb
customer service not really good like bnb
2026-06-17	Ug*****	visit branch or email just to log in on your new phone? and now I can't even log in. I have to turn off my developers mode on my phone to open the app and now I can't even type in my password. really bad app development
visit branch or email just to log in on your new phone? and now I can't even log in. I have to turn off my developers mode on my phone to open the app and now I can't even type in my password. really bad app development
2026-06-15	Ta*****	good service
good service
2026-06-12	Ch*****	useless ...
useless ...
2026-06-12	De*****	AWESOME AAPS
AWESOME AAPS
2026-06-10	De*****	Ys I like this app
Ys I like this app