Mevrik

Provide exceptional customer support from anywhere. Mevrik is the ultimate AI-first customer operations platform that unifies your Automated Customer Support Agent, communication channels, and human team into one seamless mobile workspace.

Powered by advanced Agentic AI, Mevrik goes beyond basic chatbots. It understands intent, executes tasks, and orchestrates complex workflows for business. Built for founders, support teams, and agencies, the Mevrik mobile app ensures your team is always in sync with your AI, guaranteeing no customer ever falls through the cracks.

🤖 POWERED BY AGENTIC AI
Your frontline is completely automated. Our Automated Customer Support Agent uses Agentic AI to resolve repetitive inquiries, look up order statuses, and handle Tier-1 support 24/7. While the AI works autonomously in the background, your mobile app stays uncluttered, surfacing only the high-value conversations that require human expertise.

⚡ SEAMLESS AI-TO-HUMAN HANDOFF
When a customer needs human empathy or a complex resolution, the AI agent instantly routes the conversation to your mobile device. You receive the complete chat history, an AI-generated summary of the issue, and total context—so you can jump right in without ever asking, "How can I help you today?"

🔄 WORKFLOWS FOR BUSINESS & TICKETING
Not every issue can be resolved in a 5-minute chat. Turn complex customer problems into trackable tickets (Mevrik Task) directly from the conversation. Trigger automated workflows for business—such as assigning tasks, setting priority SLAs, and routing to specialized departments—with a single tap on your screen.

📥 UNIFIED OMNICHANNEL INBOX
Stop switching between tabs and apps. Read and reply to messages from Web Chat, WhatsApp, Facebook Messenger, Instagram, Telegram, and Email—all normalized into one single, organized queue.

✍️ AI ASSIST & TEAM COLLABORATION
Work smarter on the go. Use Mevrik's AI Assist to instantly draft perfectly toned replies, or collaborate behind the scenes by leaving private internal notes and tagging team members.

👤 INSTANT CUSTOMER CONTEXT (CRM)
Treat the customer as a person, not a ticket number. Access rich CRM profiles, past conversation history, and integration data right beside the chat window so you can deliver highly personalized support from anywhere.

🏢 MULTI-WORKSPACE READY FOR AGENCIES
Running support for multiple brands or clients? Seamlessly toggle between different, fully isolated client workspaces without ever logging out.

Key Benefits:
- Decrease First Response Time (FRT) by letting the Automated Customer Support Agent handle inbound volume.
- Improve Customer Satisfaction (CSAT) with rapid, context-aware human handoffs.
- Increase team productivity by managing omnichannel chats, AI agents, and business workflows in one unified app.