Super M

Super M is a next-generation social customer relationship management platform: it integrates cross-platform customer service messaging, chatbots, customer source tracking, and segmented data analytics, allowing you to easily manage your social media accounts' active customer lists.

Now you can efficiently respond to instant messages and manage customers anytime, anywhere using the mobile app.

One-on-one customer service chat

Use the Super M Message Center to simultaneously reply to customer service messages from Facebook fan pages or LINE official accounts. You can enter text, emojis, and send images, videos, and files within the conversation.

Conversation and customer search

Quickly find relevant customer information by searching for keywords in messages or customer names.

Message assignment for seamless collaboration among team members

Assign messages to designated team members, and the system will automatically notify them, allowing every customer service issue to be effectively categorized and managed.

Build the most complete customer profile

Still building customer lists one by one? Super M helps you quickly collect and automatically organize customer information during conversations.

Customize tags to categorize different customers.
Use custom tags to identify customers and deliver targeted messaging, eliminating haphazard marketing.

Please register on the Super M platform first.
https://console.luckucat.no8.io/signup