Reviews of Megaplex

By: Megaplex Theatres

List of user reviews and ratings for Megaplex

Total ratings

3.38 (Rating count: 2,293)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users broadly praise Megaplex for ease of use, convenience (ticketing, seating, snacks), and loyalty points. The main drawbacks are persistent login/account problems, stability issues like crashes or loads, higher app pricing/fees than the website, and occasional ticket retrieval problems after purchase. Overall, the app is valued for convenience but reliability and pricing on mobile need improvement.

Pros

Very easy to use and intuitive UI
Convenient to buy tickets, select seats, and pre-order concessions
Seat selection and the ability to change seating before the show
Loyalty points tracking
Fast access to ticket availability and quick booking

Cons

Persistent login and password reset issues, including account conflicts
Frequent stability problems: crashes, spinning load, or the app won’t open
Higher prices and extra convenience fees on the app compared with the website
Occasional trouble finding or retrieving tickets after purchase

Upgrade to see all 1,032 reviews

User Reviews

Recent rating average: 1.10

All time rating average: 3.38

Upgrade to see all 1,032 reviews

6% (61)

Date	Author	Comment
2026-05-24	Ju*****	I can't checkout after I select seats. I can't see my rewards. The new revamped app is terrible.
I can't checkout after I select seats. I can't see my rewards. The new revamped app is terrible.
2026-05-22	An*****	TERRIBLE APP! The ONLY thing it does well is constantly logging you out which is also ridiculously unhelpful.
TERRIBLE APP! The ONLY thing it does well is constantly logging you out which is also ridiculously unhelpful.
2026-05-22	'I*****	unable to pick a seat - it just zooms in and out. I imagine this can't help mobile sales or perhaps it's intended.
unable to pick a seat - it just zooms in and out. I imagine this can't help mobile sales or perhaps it's intended.