Reviews of MoBY

By: Bayerische Eisenbahngesellschaft mbH (BEG)

List of user reviews and ratings for MoBY

Total ratings

4.00 (Rating count: 2,189)

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Review summary

Users appreciate MoBY for accurate delay data, detailed routing, and supporting remote area connections. However, multiple reviews highlight significant downsides: frequent crashes, slow loading, problematic new UI causing input delays, loss of saved searches, and missing map features. Users report inaccurate timetable data and confusing stop information. Customer support and ticketing issues further diminish the experience. While MoBY excels in coverage and routing, recurring usability and reliability issues reduce its effectiveness.

Pros

Provides accurate delay information and route planning with map and transfer options.
Offers door-to-door connections even to remote areas with limited bus availability.
Has helped users find buses not listed on other major apps like Google Maps or DB Navigator.

Cons

Frequent app crashes and loading delays regardless of network quality.
User interface updates have worsened UX: GPS prompts block input, saved searches are lost, and entering stops is cumbersome.
Map functionality is broken or missing, removing a key unique feature of the app.
Data inaccuracies such as wrong departure times, bus names, and stop locations lead to confusion.
Unhelpful customer support and complications with ticket purchase and subscription management.

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User Reviews

Recent rating average: 2.20

All time rating average: 4.00

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120% (6)

Date	Author	Comment
2024-07-09	Lo*****	Etwas ungewöhnliche UX, zb muss man die Station angeben und kann keinen Ort wählen wie bei DB Navigator sonst funktionell
Etwas ungewöhnliche UX, zb muss man die Station angeben und kann keinen Ort wählen wie bei DB Navigator sonst funktionell
2024-06-06	Mr*****	Die App ist eigentlich echt gut aber die momentane Version muss bei mir alles mehrere Minuten laden, egal ob in sehr gutem W-Lan, oder in der Stadt. Schnell noch einen Bus, oder eine Bahn nachschauen (wofür die App eigentlich am nützlichsten ist), ist so leider komplett unmöglich geworden
Die App ist eigentlich echt gut aber die momentane Version muss bei mir alles mehrere Minuten laden, egal ob in sehr gutem W-Lan, oder in der Stadt. Schnell noch einen Bus, oder eine Bahn nachschauen (wofür die App eigentlich am nützlichsten ist), ist so leider komplett unmöglich geworden