CX energy

CX Energy is your complete smart-electricity companion — a single app to pay bills, recharge your meter, understand your energy usage and stay connected with your electricity provider. Whether you are on a prepaid or postpaid connection and net metering, CX Energy links directly to your smart meter so your account, usage and payments are always at your fingertips.
Take charge of every unit you consume and every rupee you spend, right from your phone.
BILLS & RECHARGE MADE SIMPLE • Recharge prepaid meters instantly and pay postpaid bills securely • Guest Recharge — top up in a few taps, no login required • View, download and share current and previous bills • Track current balance, arrears, due dates and emergency credit • Get payment receipts and detailed transaction statements • Search and filter your complete payment history.
KNOW YOUR CONSUMPTION • Monitor usage by day, week, month, season or year • Clear, interactive graphs and a house-consumption breakdown • Compare your load and usage with similar consumers • Smart alerts when your balance runs low or daily usage crosses your limit • Spot unusual readings early and act before your next bill.
NET METERING & SOLAR • Track energy imported from and exported to the grid • View import and export graphs with cost summaries • Download your net-metering data as Excel.
LOAD & VOLTAGE INSIGHTS • Real-time load and voltage straight from your meter • Single-phase and 3-phase support with power-quality indicators • Detailed interval readings for kWh and kVAh import/export.
SERVICE REQUESTS & SUPPORT • Raise complaints and track your tickets from start to resolution • Apply for new load, category, name, meter or ownership changes • Chat with the built-in Support Assistant for instant help • Browse FAQs and reach the helpline with a single tap.
STAY INFORMED • Live power-outage status, planned-outage alerts and an outage map • Utility campaigns, festival calendar and timely notifications • Practical energy-saving tips to help lower your bills.
MANAGE EVERY CONNECTION • Add and switch between multiple consumer accounts • Manage tenant and family connections with ease • View complete meter and connection details in one place.
BUILT AROUND YOU • Available in English, Hindi and Khasi • Light and dark themes • Secure OTP login and simple password management • Personalise notification, bill-delivery and alert preferences.
From paying a bill on the go and watching your solar generation, to reporting a power cut or simply understanding where your energy goes, CX Energy keeps your entire electricity connection in your pocket — simple, transparent and always available.
Download CX Energy today and take control of your electricity.
Note: CX Energy is available to consumers of participating electricity providers. Some features depend on your meter type and the services offered by your utility.