Reviews of DealerApp

By: Maxis Broadband Sdn. Bhd. App

List of user reviews and ratings for DealerApp

Total ratings

2.25 (Rating count: 3,052)

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Review summary

Users report frequent login problems with DealerApp on Android 10 and above, often linked to SIM detection errors. The OCR scanning feature is notably unreliable with foreign identification documents. The app's compatibility with newer Android versions is poor, causing crashes and usage failures. Additionally, the user interface has usability challenges, including an intrusive full-screen keyboard during top-up and small PIN font sizes, making the app difficult for some users to navigate.

Pros

Cons

App frequently experiences login issues, particularly on Android 10 and above versions, with errors related to SIM detection and session expiration.
OCR function performs poorly, especially when scanning foreign passports and foreigner ID cards; it remains unresolved for a long time.
The app is not compatible or stable with newer Android versions (Android 10 and 11), leading to crashes and inability to open or use features.
User interface issues such as the top-up keyboard covering the entire screen and small font size for PIN entry, which affects usability, especially for older users.

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User Reviews

Recent rating average: 1.30

All time rating average: 2.25

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65% (13)

Date	Author	Comment
2024-08-08	me*****	Why still come out message " please insert sim" even I already put the sim in slot 1? I put sim in new phone, can't login, I put back to old phone it is working. Is the app tie up to phone?
Why still come out message " please insert sim" even I already put the sim in slot 1? I put sim in new phone, can't login, I put back to old phone it is working. Is the app tie up to phone?
2023-04-10	Le*****	Always cannot open, fix it im unable to open more than once in note 9 samsung
Always cannot open, fix it im unable to open more than once in note 9 samsung
2023-03-12	Ma*****	Every 10mins apps will session expired. Please fixed it asap.
Every 10mins apps will session expired. Please fixed it asap.
2022-11-27	ru*****	Developer please make system functioning good. When we topup popup error and normally its not successfull but system has minus our credit inside.
Developer please make system functioning good. When we topup popup error and normally its not successfull but system has minus our credit inside.
2021-12-18	De*****	I don't get it, why do u need to do the keyboard to fill up the entire screen during topup.. Why? Can't u just do normal keyboard instead?
I don't get it, why do u need to do the keyboard to fill up the entire screen during topup.. Why? Can't u just do normal keyboard instead?
2021-09-12	Sh*****	After open New version they give notification which is error something not working. Can't open app
After open New version they give notification which is error something not working. Can't open app
2021-07-29	Ai*****	Cannot use in android 11 ...software not suitable for up version android...please fix asap...
Cannot use in android 11 ...software not suitable for up version android...please fix asap...
2021-07-01	Gr*****	Pathetic apps, please update your apps compatibility with latest android version. Dont expect our device forever old android version.
Pathetic apps, please update your apps compatibility with latest android version. Dont expect our device forever old android version.
2021-06-30	Ke*****	My phone is android 10 but Suddenly can't login please fix it asap
My phone is android 10 but Suddenly can't login please fix it asap
2020-10-02	Ju*****	For android 10, the ocr function not supported, please update it so it can support android 10
For android 10, the ocr function not supported, please update it so it can support android 10