Reviews of Child Support Mobile

By: MAXIMUS App

List of user reviews and ratings for Child Support Mobile

Total ratings

1.81 (Rating count: 185)

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Review summary

Users frequently report login difficulties, especially with registration errors and name formatting issues. The app often crashes or becomes unresponsive when sending messages or accessing features. Many users cannot view their case information, find message notifications blank, or experience limited functionality such as no direct payment handling. However, some users have successfully used it to set up modifications and manage multiple cases.

Pros

Allows setting up modifications with ease for some users
Can handle multiple cases (according to one user)
Provides email confirmations when registering

Cons

Frequent login and registration issues, especially with invalid PIN or participant errors
App crashes or stops working when sending messages or interacting with certain features
Inability to view or load current case information properly
Registration problems with hyphenated names or characters like periods in middle initials
Lack of functionality for sending or receiving messages effectively

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User Reviews

Recent rating average: 1.40

All time rating average: 1.81

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90% (18)

Date	Author	Comment
2024-09-16	Ho*****	This app does literally nothing. No case info, no modification info, just blank tabs. Even when you try to click the "+" to add a new modification it doesn't do anything, almost like it's just there for looks. It looks like a decoy app to lessen call traffic, the one they always refer you too knowing full well it doesn't get you anywhere just like all the phone numbers they give out that also don't work.
This app does literally nothing. No case info, no modification info, just blank tabs. Even when you try to click the "+" to add a new modification it doesn't do anything, almost like it's just there for looks. It looks like a decoy app to lessen call traffic, the one they always refer you too knowing full well it doesn't get you anywhere just like all the phone numbers they give out that also don't work.
2024-07-06	Ro*****	I gave 5 stars cause I used the app for years. And it let me set up my modifications with ease. Do the app support multiple cases? Or do I delete the profile the my son was considered legally emancipated in 2022 that case is close.
I gave 5 stars cause I used the app for years. And it let me set up my modifications with ease. Do the app support multiple cases? Or do I delete the profile the my son was considered legally emancipated in 2022 that case is close.
2024-03-22	Me*****	Says no information at this time and won't even let me register or sign in or anything. Getting very annoying.
Says no information at this time and won't even let me register or sign in or anything. Getting very annoying.
2023-07-20	MV*****	Keeps saying invalid participant or pin. Trash app
Keeps saying invalid participant or pin. Trash app
2023-01-27	Ja*****	Have uninstalled and reinstalled app several times registering with different emails/pins and just keep getting the error message "invalid participant or pin." 0 stars
Have uninstalled and reinstalled app several times registering with different emails/pins and just keep getting the error message "invalid participant or pin." 0 stars
2022-10-10	Ka*****	I answered all correct and confirm and it sends me the email I open it I confirm go back to the app and it still won't let me log in 😡
I answered all correct and confirm and it sends me the email I open it I confirm go back to the app and it still won't let me log in 😡
2022-04-27	*****	App crashes when sending a message. Doesn't display current case status. Completely useless.
App crashes when sending a message. Doesn't display current case status. Completely useless.
2022-04-19	So*****	Does not work! I cant send messages. Most of the time, I get kicked out of the app for clicking on anything
Does not work! I cant send messages. Most of the time, I get kicked out of the app for clicking on anything
2022-03-02	ch*****	Why does this app keep stopping every time I try to send a message or review all my messages
Why does this app keep stopping every time I try to send a message or review all my messages
2022-02-20	Ji*****	Has a bug. Can't click on anything, app closes.
Has a bug. Can't click on anything, app closes.