BIT (formerly Matrixport)

Name: BIT (formerly Matrixport)
Rating: 4.042857 (1692 reviews)
Author: MATRIX TECH PTE. LTD

By: MATRIX TECH PTE. LTD

Digital Asset Financial Services & Infrastructure

This app was removed from Google Play Store on 2026-05-01

Features & Capabilities

BIT (formerly Matrixport) delivers digital asset financial services and infrastructure designed for professional users. Featuring Cactus Custody's military-grade encryption, it ensures secure custody and robust protection for crypto assets.

Backed by over 300 professionals across three continents, BIT serves users in 40+ countries with 24/7 global support and a diversified, innovative product lineup that enables tailored wealth management solutions.

User Growth & Download Statistics

App Cryptocurrency Investing Developer Tools Payments

By:

Downloads:

Rating:

Version:

0 Last updated: 2026-04-27

Creation date:

2019-10-23

Publisher country:

Email:

dc*****@matrixport.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-05-01

Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

MATRIX TECH PTE. LTD

Google Play Store

https://play.google.com/store/apps/details?id=com.matrixport.mark

Email:

dc*****@matrixport.com

Website:

https://invest.matrixport.com

User Reviews

Recurring issues across reviews include account freezes and verification delays, withdrawal restrictions and delays, and unclear or unhelpful customer support. Performance problems (slow loads, app instability) and trust concerns (scam warnings) are also mentioned. On the flip side, some users report ease of use, positive experiences, and earning potential, plus occasional feature updates like coin swapping. Overall, reliability and support are the dominant pain points, while a minority praise ease of use and earning opportunities.

Pros

Very good
Easy to use, works without bugs
My favorite crypto wallet, earning more every day!

Cons

Account freezing and verification issues (manual reviews, document upload failures)
Withdrawal limitations or inability to withdraw (minimum withdrawal, balance hold)
Poor or unhelpful customer service / lack of transparency
Trust concerns / scam allegations from multiple users
Performance issues (slow page loads, app not runnable)

Recent reviews

I've lost a lot of money bc of them! Didn't use it for some years. Now they're asking for verification again. But I can't do it for several days, dozen attempts. "Document upload failed". And they can't fix this. My verification under manual review. If so why can't nobody tell me what is wrong? I asked them to verificate myself via chat. But no. I was going to sell my coin but these days it lost 40%!!!