Reviews of Mashatel مشاتل

By: MASHATEL KUWAIT COMPANY FOR GARDEN MAINTENANCE SPC App

List of user reviews and ratings for Mashatel مشاتل

Total ratings

3.77 (Rating count: 288)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users appreciate the reliable delivery, helpful customer service, and overall ease of use of the Mashatel app. The app offers a good variety of plants and ensures quick order processing. However, multiple users mention high delivery fees, occasional poor plant quality, and app performance issues like lag and limited search function. Additionally, intrusive marketing notifications and lack of detailed product information diminish the experience for some users.

Pros

Good user experience and simple to use app interface
Reliable delivery with plants arriving in good condition
Helpful and kind customer service, willing to resolve issues
Wide variety of plants and plant equipment offered
Quick and convenient ordering process

Cons

High delivery charges and extra delivery fees
Poor product quality at times, including dying or low-quality plants
Issues with app performance such as lag and non-functional search
Annoying marketing notifications and ads with no disable option
Lack of detailed product information such as soil and fertilizer details

Upgrade to see all 20 reviews

User Reviews

Recent rating average: 2.90

All time rating average: 3.77

Upgrade to see all 20 reviews

30% (6)

Date	Author	Comment
2023-09-11	Me*****	The worst app ever it duplicates the delivery charges!! And the website has another problem related to the delivery date and time when you try to make an order u will face lots of challenges and at the end after all u still won't be able to make an order!!
The worst app ever it duplicates the delivery charges!! And the website has another problem related to the delivery date and time when you try to make an order u will face lots of challenges and at the end after all u still won't be able to make an order!!
2023-08-13	Mo*****	No description for items. Videos are not playable
No description for items. Videos are not playable
2023-05-28	Vr*****	I recently had the pleasure of purchasing plants and flowers from a Kuwait-based website, and I must say, their service exceeded my expectations. The quality of the products was exceptional, and they were delivered right on time. The customer support team was amazing, providing assistance throughout the process. Although the delivery fee was high, it was justified considering they used big chiller vehicles to ensure the freshness of the items. Overall, I highly recommend this website for anyone
I recently had the pleasure of purchasing plants and flowers from a Kuwait-based website, and I must say, their service exceeded my expectations. The quality of the products was exceptional, and they were delivered right on time. The customer support team was amazing, providing assistance throughout the process. Although the delivery fee was high, it was justified considering they used big chiller vehicles to ensure the freshness of the items. Overall, I highly recommend this website for anyone
2023-04-26	Kw*****	Very bad experience & guys don't purchase from here , just go alraai and purchase direct from vendors (alfares, ashatal,gulfpalm ) & they are giving free delivery & low price. So just call them and purchase the same quality plants for low price without delivery charge ..
Very bad experience & guys don't purchase from here , just go alraai and purchase direct from vendors (alfares, ashatal,gulfpalm ) & they are giving free delivery & low price. So just call them and purchase the same quality plants for low price without delivery charge ..
2023-04-20	Th*****	Good user experience, successfully placed order without issues.
Good user experience, successfully placed order without issues.
2023-04-02	AB*****	App a bit laggy (filters) and can't type and search. Other than that app is convenient, simple, and easy to use
App a bit laggy (filters) and can't type and search. Other than that app is convenient, simple, and easy to use
2021-08-24	O *****	app by itself is ok but the service is terrible. I doubt that I will use it again. الخدمة جدا سيئة ولا يوجد احترام للمواعيد
app by itself is ok but the service is terrible. I doubt that I will use it again. الخدمة جدا سيئة ولا يوجد احترام للمواعيد
2021-08-09	Sa*****	Love it. I wish it gave me more options of inside plants (indoor)
Love it. I wish it gave me more options of inside plants (indoor)
2021-07-07	um*****	Excellent app. Just needs to be more easy to look up things
Excellent app. Just needs to be more easy to look up things
2021-06-27	Mu*****	Quality of the flowers are not good at all time
Quality of the flowers are not good at all time