Reviews of ManoMano - DIY and Garden

By: ManoMano App

List of user reviews and ratings for ManoMano - DIY and Garden

Total ratings

3.75 (Rating count: 70,020)

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Review summary

Users appreciate ManoMano's good pricing, easy-to-use app, wide product selection, and friendly staff. However, many report significant problems with unreliable delivery, damaged items, and poor customer support. Frequent app bugs, crashes, and login issues frustrate users, and delivery charges are often misleading. Tracking is inaccurate, and addressing issues via the app or customer service is difficult. While the product quality is generally good, multiple negative experiences with service and app reliability significantly impact satisfaction.

Pros

Good pricing and competitive prices on products
Easy to navigate and user-friendly app interface
Wide variety of products for DIY, home, and garden
Helpful and friendly staff for order pickup and inquiries
Generally good product quality when items arrive intact

Cons

Poor and unreliable delivery service with delays and damaged goods
Lack of effective customer service and difficulty contacting support
App is buggy, slow, crashes often, and requires frequent logins
Incorrect or misleading delivery charges despite 'free' delivery options shown
Issues with order tracking and notifications being inaccurate or delayed

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User Reviews

Recent rating average: 4.20

All time rating average: 3.75

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37% (10)

Date	Author	Comment
2025-01-17	An*****	but a lot off this company very good pricing
but a lot off this company very good pricing
2025-01-09	SU*****	the App is very easy to operate
the App is very easy to operate
2024-12-13	Jo*****	Great products at great prices
Great products at great prices
2024-12-04	Ja*****	So easy to navigate with no glitches, just love this app, others should take notice and learn 😀
So easy to navigate with no glitches, just love this app, others should take notice and learn 😀
2024-11-30	Ro*****	exceptional. excellent service top quality
exceptional. excellent service top quality
2024-11-25	Mi*****	Exceptionally good customer service. Easy to navigate app.
Exceptionally good customer service. Easy to navigate app.
2024-10-10	Ma*****	DO NOT SHOP HERE, I ORDERED A TORCH ONLY FOR IT TO BE DELIVERED TO COMPLETELY WRONG ADDRESS AND NO WAY OF CONTACTING MANOMANO DIRECTLY. 😡
DO NOT SHOP HERE, I ORDERED A TORCH ONLY FOR IT TO BE DELIVERED TO COMPLETELY WRONG ADDRESS AND NO WAY OF CONTACTING MANOMANO DIRECTLY. 😡
2024-09-29	Ro*****	Nice app! Great works. the only bug is when you have to add mobile number. Check it! Is made with Flutter?
Nice app! Great works. the only bug is when you have to add mobile number. Check it! Is made with Flutter?
2024-09-12	Jo*****	Trustworthy and easy to use
Trustworthy and easy to use
2024-09-09	al*****	I bought a stand mixer, it came looking like it had been stored outside in the rain, on opening it was damaged, i got in touch which was hard enough, they said "change my review we will send you out a new one or money back" this was in june still waiting i just want my money back now its too late for a gift now, im really not happy
I bought a stand mixer, it came looking like it had been stored outside in the rain, on opening it was damaged, i got in touch which was hard enough, they said "change my review we will send you out a new one or money back" this was in june still waiting i just want my money back now its too late for a gift now, im really not happy