Reviews of Endpoint Central

By: ManageEngine App

List of user reviews and ratings for Endpoint Central

Total ratings

4.59 (Rating count: 915)

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Review summary

Users appreciate Endpoint Central for enabling remote management of devices and its continuous improvements with feedback. However, many mention limitations such as reduced functionality compared to the web client, issues with remote control usability on mobile, and lack of advanced features like patch deployment and user administration within the app. Overall, the app serves as a handy tool for endpoint management but could benefit from expanded native capabilities and better mobile controls.

Pros

Allows managing data centers and workstations remotely via mobile devices
Useful for keeping track of device fleet, system controls, and inventory
Continuously improving with updates and user feedback being incorporated
Provides decent access to Desktop Central system for endpoint management
Supports company certificate recognition and SSL VPN for secure login

Cons

Limited functionality compared to web client; lacks key features like patch deployment, user administration, reporting, and configuration management
Remote control feature has usability issues, especially with mobile controls and bugs
App functions mainly as a link to web portal rather than a fully native app experience
Lacks support for advanced input modes (mouse and keyboard) and missing features like saving login credentials or fingerprint authentication
Patch management through the app is inefficient and less user-friendly than browser version

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User Reviews

Recent rating average: 4.30

All time rating average: 4.59

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5% (1)

Date	Author	Comment
2024-10-28	Be*****	Recognizes my company cert which is very important for the app to work. Runs well but it needs an option for mouse and keyboard input mode, if it had that I could use the app in Samsung Dex and basically everything I do when working from home could be done from my phone with ease instead of having to setup my laptop.
Recognizes my company cert which is very important for the app to work. Runs well but it needs an option for mouse and keyboard input mode, if it had that I could use the app in Samsung Dex and basically everything I do when working from home could be done from my phone with ease instead of having to setup my laptop.
2023-08-14	Na*****	Would be nice to have the ability to associate profiles and groups to mobile devices along with being able to edit profiles within the app the current MDM options in app are limited and could be improved
Would be nice to have the ability to associate profiles and groups to mobile devices along with being able to edit profiles within the app the current MDM options in app are limited and could be improved
2023-03-22	Jo*****	Could use a few more UI tweaks to display details, etc., but this is a great app for utilizing an excellent MSP service, Endpoint Central.
Could use a few more UI tweaks to display details, etc., but this is a great app for utilizing an excellent MSP service, Endpoint Central.
2023-01-07	Da*****	Not really an app, more just a link to the EPC web portal, which is fine with me
Not really an app, more just a link to the EPC web portal, which is fine with me
2022-12-13	Ca*****	serves a useful purpose, but limited functionality.
serves a useful purpose, but limited functionality.
2022-11-04	Pa*****	I am able to login and manage all our data centers and workstations using my phone. Awesome APP
I am able to login and manage all our data centers and workstations using my phone. Awesome APP
2022-07-26	Ma*****	Love the name change and all of the improvement to the app in recent years. You guys are definitely heading in the right direction and we will continue to utilize your solutions for many years to come. You always take our feedback and turn it into positive changes for community! Thanks!
Love the name change and all of the improvement to the app in recent years. You guys are definitely heading in the right direction and we will continue to utilize your solutions for many years to come. You always take our feedback and turn it into positive changes for community! Thanks!
2022-07-03	Ja*****	Very handy for keeping up with your fleet. Able to access full system controls as needed, manage the scope and inventory. Lots of features and capabilities have been added!
Very handy for keeping up with your fleet. Able to access full system controls as needed, manage the scope and inventory. Lots of features and capabilities have been added!
2022-01-24	Ia*****	Good App but could do with support for Endpoint Security Add on
Good App but could do with support for Endpoint Security Add on
2021-05-05	Th*****	Update: The feature is working now. Thank you for patching it. Changed from 3 stars to 5. Original message: I like the app but lost the ability to connect with an untrusted/self signed certificate was removed. I would like that login option back.
Update: The feature is working now. Thank you for patching it. Changed from 3 stars to 5. Original message: I like the app but lost the ability to connect with an untrusted/self signed certificate was removed. I would like that login option back.