Reviews of Mailchimp Email Marketing

By: Intuit Inc App

List of user reviews and ratings for Mailchimp Email Marketing

Total ratings

4.67 (Rating count: 23,960)

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Review summary

The app is praised for being very easy to use and effective for bulk group communications, with handy mobile metrics and solid value for organizations. Recurrent issues center on authentication: Google login isn’t supported in the app and occasional 2FA/login freezes. Users also note occasional bugs and slowdowns, plus limited ability to edit email content. Overall usability and usefulness are strong, but login reliability is a frequent concern.

Pros

Very easy to use and user-friendly.
Great for staying in touch with groups / bulk emailing (hundreds of contacts).
Mobile metrics and read receipts help track engagement.
Good value and useful for organizations.

Cons

Google login is not supported in the app; users cannot log in with Google credentials in the app.
Authentication/login instability, including two-factor authentication causing freezes/errors.
Buggy and slow performance at times.
Editing limitations in the app (can't edit the body of emails).

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User Reviews

Recent rating average: 3.70

All time rating average: 4.67

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20% (36)

Date	Author	Comment
2026-08-26	Ad*****	On an Ad it says free to mass text. i get into the app you have to add it on with a payment plan. Its NOT FREE!
On an Ad it says free to mass text. i get into the app you have to add it on with a payment plan. Its NOT FREE!
2026-08-24	Da*****	can't use the app if created account with Google SSO
can't use the app if created account with Google SSO
2026-08-19	Mi*****	self learning is great
self learning is great
2026-08-13	Jo*****	would like wider integration with stores
would like wider integration with stores
2026-08-13	Fe*****	very good, i'm really loving the experience.
very good, i'm really loving the experience.
2026-08-03	A *****	TRULY YOURS
TRULY YOURS
2026-08-02	La*****	I hate the app! I shared the link of the newsletter I created, and the hyperlink doesn't work when sharing it via text message. it only works on email. they want u to lay for text ability, and I already paid $14/month to send whenever I please. now, the app isn't working, and this is frustrating!!! I want a September bill waived because of the constant issues I've with this app!
I hate the app! I shared the link of the newsletter I created, and the hyperlink doesn't work when sharing it via text message. it only works on email. they want u to lay for text ability, and I already paid $14/month to send whenever I please. now, the app isn't working, and this is frustrating!!! I want a September bill waived because of the constant issues I've with this app!
2026-07-23	Ch*****	Great app!!!
Great app!!!
2026-07-18	To*****	I've been using MailChimp since December 2012. We sent three emails a week to five separate territories similar yet unique content. Is it perfect? no. In 14 years we have had two negative. comments.
I've been using MailChimp since December 2012. We sent three emails a week to five separate territories similar yet unique content. Is it perfect? no. In 14 years we have had two negative. comments.
2026-07-16	Lu*****	very practical tool. bit of a learning curve but worth building the skill to know how to use.
very practical tool. bit of a learning curve but worth building the skill to know how to use.