List of user reviews and ratings for magicApp Calling & Messaging
Total ratings
4.25 (Rating count: 212,253)
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Review summary
Pros
- Clear and crisp call quality when connected to stable internet
- Very good value for money with a low annual fee
- Works internationally and while traveling, expanding usability
- Conveniently lets you answer a home number on a mobile device
- Long-term reliability with improvements over the years
Cons
- Unreliable call delivery: missed calls, rings not heard, or calls dropping
- Login and activation problems: difficulties signing in, account activation/renewal issues, and permission-related sign-in blocks
- SMS and texting are unreliable or flaky
- Occasional app glitches and performance issues such as low volume
- Service depends on internet connectivity; wifi outages render the service unusable
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User Reviews
Recent rating average: 4.40
All time rating average: 4.25
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2026-07-21 | Horrible! Don't waste your time. No customer service. Would give 0 starts if I could. Better off getting a free wifi call/text app. Definitely don't bother with MagicJack. Ripoff, will be sending back. | ||
| Horrible! Don't waste your time. No customer service. Would give 0 starts if I could. Better off getting a free wifi call/text app. Definitely don't bother with MagicJack. Ripoff, will be sending back. | |||
| 2026-07-21 | good overall app! | ||
| good overall app! | |||
| 2026-07-21 | excellent voice quality | ||
| excellent voice quality | |||
| 2026-07-20 | Awesome | ||
| Awesome | |||
| 2026-07-20 | This app is very helpful.I'm most of the time.It has good connections and good hearing | ||
| This app is very helpful.I'm most of the time.It has good connections and good hearing | |||
| 2026-07-20 | good service | ||
| good service | |||
| 2026-07-18 | I've had magicJack for nearly 15 years. I've used it to call back to Canada for emergencies and to deal with my cell phone, my credit cards, doctor's appointments etc from 10 different countries in SE Asia and Central America. I have had to be on hold for 2 hours to get through to my credit card and cell phone company. That would have cost a lot in long distance calls and roaming on my cell. I use magicJack around six times a month but it saved me $100s a year. + family can phone me anywhere | ||
| I've had magicJack for nearly 15 years. I've used it to call back to Canada for emergencies and to deal with my cell phone, my credit cards, doctor's appointments etc from 10 different countries in SE Asia and Central America. I have had to be on hold for 2 hours to get through to my credit card and cell phone company. That would have cost a lot in long distance calls and roaming on my cell. I use magicJack around six times a month but it saved me $100s a year. + family can phone me anywhere | |||
| 2026-07-17 | Excellent and professional service. | ||
| Excellent and professional service. | |||
| 2026-07-16 | Been using MagicJack since 2005. It has continued to improve over time. Has lots of good features. Use the phone app daily on Windows 🪟 and Android 📱. Works great 👍. | ||
| Been using MagicJack since 2005. It has continued to improve over time. Has lots of good features. Use the phone app daily on Windows 🪟 and Android 📱. Works great 👍. | |||
| 2026-07-16 | much improved!! Thank you | ||
| much improved!! Thank you | |||
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