Reviews of magicApp Calling & Messaging

By: MAGICJACK VOIP SERVICES, LLC App

List of user reviews and ratings for magicApp Calling & Messaging

Total ratings

4.25 (Rating count: 211,582)

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Review summary

User reviews praise call quality, affordability, and international usability, and note that the app can forward a home landline to a mobile device. However, there are recurring issues with reliability (missed or ringing sometimes not), login/activation problems, unreliable SMS, and occasional glitches. The service is highly dependent on a stable internet connection, and while opinions on support vary, many users report improvements over time alongside ongoing reliability concerns.

Pros

Clear and crisp call quality when connected to stable internet
Very good value for money with a low annual fee
Works internationally and while traveling, expanding usability
Conveniently lets you answer a home number on a mobile device
Long-term reliability with improvements over the years

Cons

Unreliable call delivery: missed calls, rings not heard, or calls dropping
Login and activation problems: difficulties signing in, account activation/renewal issues, and permission-related sign-in blocks
SMS and texting are unreliable or flaky
Occasional app glitches and performance issues such as low volume
Service depends on internet connectivity; wifi outages render the service unusable

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User Reviews

Recent rating average: 3.90

All time rating average: 4.25

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17% (86)

Date	Author	Comment
2026-09-15	Pa*****	Been using Magic Jack for years. As long as I have a good internet wifi signal it works great. It has no ads. Accepts calls from all over the world. It does not crash.
Been using Magic Jack for years. As long as I have a good internet wifi signal it works great. It has no ads. Accepts calls from all over the world. It does not crash.
2026-09-15	Wi*****	very good app
very good app
2026-09-14	Mi*****	I am missing calls once again. The house line will ring, but not my cell phone (Google Pixel 8a). It seems the app does not start automatically after a phone reboot. Every time I get a security or OS update i need to remember to restart the app. All battery saving settings have been disabled for this app in both the android settings and app settings. I noticed others are also experiencing this issue in the reviews. Missing calls defeats the purpose of the App!
I am missing calls once again. The house line will ring, but not my cell phone (Google Pixel 8a). It seems the app does not start automatically after a phone reboot. Every time I get a security or OS update i need to remember to restart the app. All battery saving settings have been disabled for this app in both the android settings and app settings. I noticed others are also experiencing this issue in the reviews. Missing calls defeats the purpose of the App!
2026-09-14	Za*****	App asks for unnecessary permissions such as location. All I wanted was an easy way to see who was calling and if they left a message on the MJ when I'm away from home. You do not need those kinds of permissions for that function. Requiring it makes the app entirely useless to me.
App asks for unnecessary permissions such as location. All I wanted was an easy way to see who was calling and if they left a message on the MJ when I'm away from home. You do not need those kinds of permissions for that function. Requiring it makes the app entirely useless to me.
2026-09-11	Hu*****	suck
suck
2026-09-08	La*****	Its been good so far
Its been good so far
2026-09-06	ma*****	magic jack on my mobil phone, Samsung, is perfect but on my landline phone is horrible, very noisy, inaudible, might be because of my home phone, a Vtech phone. Also, sometimes when the phone on the base rings, my mobil phone doesn't ring I really love how magic jack is working on my Samsung, just wish it would ring at every call
magic jack on my mobil phone, Samsung, is perfect but on my landline phone is horrible, very noisy, inaudible, might be because of my home phone, a Vtech phone. Also, sometimes when the phone on the base rings, my mobil phone doesn't ring I really love how magic jack is working on my Samsung, just wish it would ring at every call
2026-09-05	gl*****	work perfect I can use at my cell phone
work perfect I can use at my cell phone
2026-09-04	Te*****	Easy
Easy
2026-09-02	Do*****	awesome way for me to stay in contact with friends, family and businesses while on the go and traveling in the world
awesome way for me to stay in contact with friends, family and businesses while on the go and traveling in the world