Reviews of magicApp Calling & Messaging

By: MAGICJACK VOIP SERVICES, LLC App

List of user reviews and ratings for magicApp Calling & Messaging

Total ratings

4.25 (Rating count: 212,253)

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Review summary

User reviews praise call quality, affordability, and international usability, and note that the app can forward a home landline to a mobile device. However, there are recurring issues with reliability (missed or ringing sometimes not), login/activation problems, unreliable SMS, and occasional glitches. The service is highly dependent on a stable internet connection, and while opinions on support vary, many users report improvements over time alongside ongoing reliability concerns.

Pros

Clear and crisp call quality when connected to stable internet
Very good value for money with a low annual fee
Works internationally and while traveling, expanding usability
Conveniently lets you answer a home number on a mobile device
Long-term reliability with improvements over the years

Cons

Unreliable call delivery: missed calls, rings not heard, or calls dropping
Login and activation problems: difficulties signing in, account activation/renewal issues, and permission-related sign-in blocks
SMS and texting are unreliable or flaky
Occasional app glitches and performance issues such as low volume
Service depends on internet connectivity; wifi outages render the service unusable

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User Reviews

Recent rating average: 4.40

All time rating average: 4.25

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18% (77)

Date	Author	Comment
2026-07-21	Li*****	Horrible! Don't waste your time. No customer service. Would give 0 starts if I could. Better off getting a free wifi call/text app. Definitely don't bother with MagicJack. Ripoff, will be sending back.
Horrible! Don't waste your time. No customer service. Would give 0 starts if I could. Better off getting a free wifi call/text app. Definitely don't bother with MagicJack. Ripoff, will be sending back.
2026-07-21	Pe*****	good overall app!
good overall app!
2026-07-21	sh*****	excellent voice quality
excellent voice quality
2026-07-20	Mu*****	Awesome
Awesome
2026-07-20	Le*****	This app is very helpful.I'm most of the time.It has good connections and good hearing
This app is very helpful.I'm most of the time.It has good connections and good hearing
2026-07-20	Ra*****	good service
good service
2026-07-18	By*****	I've had magicJack for nearly 15 years. I've used it to call back to Canada for emergencies and to deal with my cell phone, my credit cards, doctor's appointments etc from 10 different countries in SE Asia and Central America. I have had to be on hold for 2 hours to get through to my credit card and cell phone company. That would have cost a lot in long distance calls and roaming on my cell. I use magicJack around six times a month but it saved me $100s a year. + family can phone me anywhere
I've had magicJack for nearly 15 years. I've used it to call back to Canada for emergencies and to deal with my cell phone, my credit cards, doctor's appointments etc from 10 different countries in SE Asia and Central America. I have had to be on hold for 2 hours to get through to my credit card and cell phone company. That would have cost a lot in long distance calls and roaming on my cell. I use magicJack around six times a month but it saved me $100s a year. + family can phone me anywhere
2026-07-17	*****	Excellent and professional service.
Excellent and professional service.
2026-07-16	Ro*****	Been using MagicJack since 2005. It has continued to improve over time. Has lots of good features. Use the phone app daily on Windows 🪟 and Android 📱. Works great 👍.
Been using MagicJack since 2005. It has continued to improve over time. Has lots of good features. Use the phone app daily on Windows 🪟 and Android 📱. Works great 👍.
2026-07-16	Ch*****	much improved!! Thank you
much improved!! Thank you