Reviews of HyperMax

By: MAF HYPERMARKETS App

List of user reviews and ratings for HyperMax

Total ratings

3.27 (Rating count: 2,675)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

User feedback on HyperMax is mixed. Many praise the new app for being smoother, easy to use, and offering good deals. However, recurrent issues include limited delivery coverage, unreliable and changing delivery dates, frequent app glitches and location problems, poor customer service with slow refunds, and instances of wrong or low-quality items not matching listings. Overall, reliability in delivery and post-purchase support are the main areas needing improvement.

Pros

The new app is smoother and more convenient for product selection.
Easy to buy with lots of offers.
Nice and fast app experience.
Generally positive experiences when orders go smoothly.

Cons

Limited delivery coverage and unclear zones where delivery is available.
App reliability problems: glitches, not opening, and location/delivery area prompts.
Frequent changes or delays in delivery timing without clear notifications.
Poor customer service and slow refunds/replacements after issues like wrong items.
Items not matching the app listing (wrong/low-quality) and long refund windows.

Upgrade to see all 127 reviews

User Reviews

Recent rating average: 2.40

All time rating average: 3.27

Upgrade to see all 127 reviews

52% (66)

Date	Author	Comment
2026-07-28	Qa*****	This app is pathetic, how do I raise a concern if the items in the order delivered are expired or wrong, the only option shown is call customer care which seems to be out of agents. They should at least give a call back.Deleting this app straightaway.
This app is pathetic, how do I raise a concern if the items in the order delivered are expired or wrong, the only option shown is call customer care which seems to be out of agents. They should at least give a call back.Deleting this app straightaway.
2026-07-26	Ju*****	its not good when you check about offer there is time 3-5pm so youll wait for the limited time offer then it will be moved to another time , they are making propaganda but they dont want the consumers to avail the offer by not fixing the time
its not good when you check about offer there is time 3-5pm so youll wait for the limited time offer then it will be moved to another time , they are making propaganda but they dont want the consumers to avail the offer by not fixing the time
2026-07-22	安茹*****	Customer service people are rude and bad at their job, the app has bugs in it
Customer service people are rude and bad at their job, the app has bugs in it
2026-07-21	Am*****	nice
nice
2026-07-13	Sa*****	products pricing details are confusing، for example do not mention per kg price۔ just the packet price۔ there is no number to contact the authorities۔
products pricing details are confusing، for example do not mention per kg price۔ just the packet price۔ there is no number to contact the authorities۔
2026-07-13	mo*****	Very good place
Very good place
2026-07-11	Ju*****	اسوأ هايبر ماركت ممكن تتعامل معه وكذلك خدمات المشتركين لا يمكن أن يحل اي مشكلة
اسوأ هايبر ماركت ممكن تتعامل معه وكذلك خدمات المشتركين لا يمكن أن يحل اي مشكلة
2026-07-01	اب*****	don't buy from this place, they send you the wrong items and they ignore your messages when you want to return it. terrible customer service
don't buy from this place, they send you the wrong items and they ignore your messages when you want to return it. terrible customer service
2026-06-28	Ib*****	بضاعة جدا سيئة
بضاعة جدا سيئة
2026-06-24	am*****	Excellent
Excellent