Reviews of HyperMax

By: MAF HYPERMARKETS App

List of user reviews and ratings for HyperMax

Total ratings

3.31 (Rating count: 2,653)

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Review summary

User feedback on HyperMax is mixed. Many praise the new app for being smoother, easy to use, and offering good deals. However, recurrent issues include limited delivery coverage, unreliable and changing delivery dates, frequent app glitches and location problems, poor customer service with slow refunds, and instances of wrong or low-quality items not matching listings. Overall, reliability in delivery and post-purchase support are the main areas needing improvement.

Pros

The new app is smoother and more convenient for product selection.
Easy to buy with lots of offers.
Nice and fast app experience.
Generally positive experiences when orders go smoothly.

Cons

Limited delivery coverage and unclear zones where delivery is available.
App reliability problems: glitches, not opening, and location/delivery area prompts.
Frequent changes or delays in delivery timing without clear notifications.
Poor customer service and slow refunds/replacements after issues like wrong items.
Items not matching the app listing (wrong/low-quality) and long refund windows.

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User Reviews

Recent rating average: 2.30

All time rating average: 3.31

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52% (64)

Date	Author	Comment
2026-07-13	Sa*****	products pricing details are confusing، for example do not mention per kg price۔ just the packet price۔ there is no number to contact the authorities۔
products pricing details are confusing، for example do not mention per kg price۔ just the packet price۔ there is no number to contact the authorities۔
2026-07-13	mo*****	Very good place
Very good place
2026-07-11	Ju*****	اسوأ هايبر ماركت ممكن تتعامل معه وكذلك خدمات المشتركين لا يمكن أن يحل اي مشكلة
اسوأ هايبر ماركت ممكن تتعامل معه وكذلك خدمات المشتركين لا يمكن أن يحل اي مشكلة
2026-07-01	اب*****	don't buy from this place, they send you the wrong items and they ignore your messages when you want to return it. terrible customer service
don't buy from this place, they send you the wrong items and they ignore your messages when you want to return it. terrible customer service
2026-06-28	Ib*****	بضاعة جدا سيئة
بضاعة جدا سيئة
2026-06-24	am*****	Excellent
Excellent
2026-06-17	An*****	good ✅️
good ✅️
2026-06-15	اب*****	جربت التطبيق و ايضا جربت الشراء من الموقع التطبيق بطيء و مليء باخطاء التسعير و ايضا البضائع اسعارها مرتفعه جدا. لا انصح احد بالشراء منهم لانهم يعلنون عن السعر و تدفع عند الحساب بسعر اخر
جربت التطبيق و ايضا جربت الشراء من الموقع التطبيق بطيء و مليء باخطاء التسعير و ايضا البضائع اسعارها مرتفعه جدا. لا انصح احد بالشراء منهم لانهم يعلنون عن السعر و تدفع عند الحساب بسعر اخر
2026-06-15	Md*****	not nend
not nend
2026-06-14	An*****	the app is buggy, No OTP received when trying to change the mobile phone number and the support email doesn't work, getting an email from postmaster saying Your message couldn't be delivered
the app is buggy, No OTP received when trying to change the mobile phone number and the support email doesn't work, getting an email from postmaster saying Your message couldn't be delivered