Reviews of Macy's: Shopping and Rewards

By: Macy's Inc

List of user reviews and ratings for Macy's: Shopping and Rewards

Total ratings

4.84 (Rating count: 346,326)

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Review summary

Reviews consistently praise Macy's for deals, product quality, fast delivery, and helpful customer service with an easy online shopping experience. Recurring negatives are not strongly echoed across reviews, so no clear recurring cons emerge; when mentioned, app reliability and online rewards concerns appear only sporadically. Overall, the tone is positive with emphasis on value and service, and only occasional hiccups noted in app performance or rewards handling.

Pros

Good deals and wide product selection at decent prices
Fast delivery and high-quality products
Easy, enjoyable online shopping experience
Helpful, friendly customer service and staff
No-hassle returns

Cons

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User Reviews

Recent rating average: 4.60

All time rating average: 4.84

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0% (52)

Date	Author	Comment
2026-06-29	Ca*****	Love that a great coffee pot is on sale! Looking forward to my new brew!
Love that a great coffee pot is on sale! Looking forward to my new brew!
2026-06-29	Ki*****	nice selection, reasonable prices
nice selection, reasonable prices
2026-06-28	Mi*****	what a great app I live how it's so easy to navigate
what a great app I live how it's so easy to navigate