Reviews of Macy's: Shopping and Rewards

By: Macy's Inc App

List of user reviews and ratings for Macy's: Shopping and Rewards

Total ratings

4.84 (Rating count: 358,427)

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Review summary

Reviews consistently praise Macy's for deals, product quality, fast delivery, and helpful customer service with an easy online shopping experience. Recurring negatives are not strongly echoed across reviews, so no clear recurring cons emerge; when mentioned, app reliability and online rewards concerns appear only sporadically. Overall, the tone is positive with emphasis on value and service, and only occasional hiccups noted in app performance or rewards handling.

Pros

Good deals and wide product selection at decent prices
Fast delivery and high-quality products
Easy, enjoyable online shopping experience
Helpful, friendly customer service and staff
No-hassle returns

Cons

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User Reviews

Recent rating average: 3.50

All time rating average: 4.84

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11% (88)

Date	Author	Comment
2026-08-30	M *****	my favorite store to get my best perfumes, makeup and clothes
my favorite store to get my best perfumes, makeup and clothes
2026-08-29	DI*****	I have tried several times and I keep getting the message it will be installed soon! Doesn't happen 😕
I have tried several times and I keep getting the message it will be installed soon! Doesn't happen 😕
2026-08-29	Ro*****	By far, my favorite fragrance !
By far, my favorite fragrance !
2026-08-29	Mi*****	Predatory marketing at its finest. Targets impulse buyers with non stop sales. all day every day. Never installing again.
Predatory marketing at its finest. Targets impulse buyers with non stop sales. all day every day. Never installing again.
2026-08-29	Sa*****	We have no store in our town, easy to order from.
We have no store in our town, easy to order from.
2026-08-29	El*****	I love
I love
2026-08-29	Da*****	Too many bugs on the app
Too many bugs on the app
2026-08-29	Me*****	Easy Peasy! Found what I wanted and checked out in less than 5!
Easy Peasy! Found what I wanted and checked out in less than 5!
2026-08-29	Ju*****	confusing 😕 application. Did not get my 30%. I don't even know if the credit card went through
confusing 😕 application. Did not get my 30%. I don't even know if the credit card went through
2026-08-29	Ka*****	I adore Macy's! Best quality everything and shipping is always so fast!
I adore Macy's! Best quality everything and shipping is always so fast!