Reviews of Macy's: Shopping and Rewards

By: Macy's Inc App

List of user reviews and ratings for Macy's: Shopping and Rewards

Total ratings

4.84 (Rating count: 363,054)

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Review summary

Reviews consistently praise Macy's for deals, product quality, fast delivery, and helpful customer service with an easy online shopping experience. Recurring negatives are not strongly echoed across reviews, so no clear recurring cons emerge; when mentioned, app reliability and online rewards concerns appear only sporadically. Overall, the tone is positive with emphasis on value and service, and only occasional hiccups noted in app performance or rewards handling.

Pros

Good deals and wide product selection at decent prices
Fast delivery and high-quality products
Easy, enjoyable online shopping experience
Helpful, friendly customer service and staff
No-hassle returns

Cons

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User Reviews

Recent rating average: 4.80

All time rating average: 4.84

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10% (101)

Date	Author	Comment
2026-09-18	La*****	Love Love the Website! So easy to use & a ton of choices! Don't miss Having a Brick & Mortar Macy's close!!
Love Love the Website! So easy to use & a ton of choices! Don't miss Having a Brick & Mortar Macy's close!!
2026-09-18	La*****	very user friendly and always has what I need
very user friendly and always has what I need
2026-09-17	La*****	Love The clearance deals
Love The clearance deals
2026-09-17	Co*****	Excellent selection of Coats.
Excellent selection of Coats.
2026-09-17	M *****	Shoes are made of good quality and very comfortable. Thank you.
Shoes are made of good quality and very comfortable. Thank you.
2026-09-17	Al*****	I love shopping at Macy's unline..Prices are better and there are more options to chose from.
I love shopping at Macy's unline..Prices are better and there are more options to chose from.
2026-09-17	Ms*****	The payment option is a bit confusing. I had to end up using PayPal option since I couldn't find the way to add my payment info.
The payment option is a bit confusing. I had to end up using PayPal option since I couldn't find the way to add my payment info.
2026-09-17	De*****	love them! nice, fluffy, soft and supportive. great for side sleepers
love them! nice, fluffy, soft and supportive. great for side sleepers
2026-09-17	Ja*****	Love shopping with Macys online best deals on line also easy to return items definitely with having locations not being in the mall is a big plus for me
Love shopping with Macys online best deals on line also easy to return items definitely with having locations not being in the mall is a big plus for me
2026-09-17	Ke*****	I love this Macys online pre paid option for associates. Thank you!!!
I love this Macys online pre paid option for associates. Thank you!!!