Mach1 Roadside Assistance

Name: Mach1 Roadside Assistance
Rating: 3.195122 (41 reviews)
Author: Mach1 Services

By: Mach1 Services App

Get Help Fast. On-Demand. Automated. The Future of Roadside Assistance.

Overview

Google Play Store

Downloads

10,821 ▲ 9

Data as of 2026-08-24

Rating:

3.20

(41)

Version:

1.4.4.7

Last updated: 2023-11-17

Ranking

#544,188 ▼ 1,210

Overall

Features & Capabilities

"Mach1 Roadside Assistance" is an innovative app that digitizes roadside assistance, providing fast, automated help with vetted providers and no hidden fees. Easily request services like towing, fuel delivery, or tire changes through an intuitive platform that offers in-app communication and GPS tracking to enhance your roadside experience.

User Growth & Download Statistics

App

By:

Downloads:

Rating:

Version:

1.4.4.7 Last updated: 2023-11-17

Version code:

228

Creation date:

2019-09-28

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CALL_PHONE Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_CONTACTS Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_WIFI_STATE Low risk

Size:

177.26MB

Email:

in*****@mach1services.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-08-24

Compare stats and ranking:

Ranking

# 544,188 ▼ 1,210

For Developers

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Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Mach1 Services

Google Play Store

https://play.google.com/store/apps/details?id=com.mach1services.customer

Email:

in*****@mach1services.com

Website:

https://www.mach1services.com/

User Reviews

Users cite quick, nationwide roadside help and easy app access as major positives, with fast arrivals in many cases and decent customer service. However, frequent complaints focus on pricing problems (upfront charges, final vs quoted prices, and refunds), provider availability in certain areas, and slow or confusing app performance. Overall, the app is convenient and fast when available, but billing transparency and consistent coverage are key issues.

Pros

Fast arrival times in many cases (e.g., 20–25 minutes) and quick gas deliveries.
Nationwide coverage across the country.
Some users report helpful customer service and proactive follow-ups.
Convenient on-demand roadside assistance via the app, offering an alternative to going through an insurer.

Cons

Upfront payments with no-show or delayed refunds when a provider doesn't arrive or service isn’t completed.
Final price often differs from the quoted price and there are unexpected charges after the service.
Provider availability gaps in some areas (occasional reports of no nearby technicians).
App performance issues and pricing flow concerns (slow, bulky, and requiring payment details before seeing prices).

Recent reviews

They take your money and then says all providers are busy so you're not guaranteed service. So then your out the money that you need to pay someone who will ACTIALLY show up!

Ja*****, 2024-04-24

The app took my payment and no one ever showed up after two hours... Trying to get my money back everytime I get on the app it just keep going to the map..