Coastal IT & Network Solutions

Coastal IT & Network Solutions runs every support job from a single app - the moment a client raises a request to the signed job card and final invoice. One workflow, four roles, no paperwork lost between the site and the office.

A JOB CARD SYSTEM BUILT FOR FIELD IT WORK
Every request moves through clear, color-coded stages - Requested, Accepted, On-going, Finished, Invoiced - so everyone can see exactly where a job stands at a glance.

FOR CLIENTS
- Submit a service request in seconds and describe the problem
- Track live progress as a technician is assigned and work begins
- Review the completed job card and sign off on site with your finger

FOR TECHNICIANS
- Accept assigned jobs and see what needs doing
- Clock Time In and Time Out on-site for an accurate record
- Fill out the digital job card - work performed, parts, notes
- Capture both technician and client signatures before you leave

FOR ADMINS
- Get a bird's-eye view of every active and pending job
- Appoint the right technician and follow up on anything stuck
- Manage users, roles, and service pricing
- Export reports for the whole operation

FOR FINANCE
- Review finished job cards ready for billing
- Issue invoices straight from completed work
- Export clean billing reports

WHY TEAMS USE IT
- One source of truth from request to invoice - nothing falls through the cracks
- On-site signatures replace paper job cards
- Accurate Time In / Time Out for every visit
- Fast handover between field and finance
- A clean, focused interface with everything one tap away

Coastal IT Job Cards is built for IT support and field-service businesses that want their dispatch, on-site work, sign-off, and billing in one place.