SIG

SIG is a comprehensive system for managing on-call, schedule, and leave for operational teams. It allows you to organize shifts, request, and approve leave with traceability.

Main Features

Regular Leave: Request from the app, evaluation/approval based on defined criteria, and automatic spreadsheet updates. Clear, simple, and auditable workflow.

AI applied to daily operations:

Match suggestions to send requests with a higher probability of acceptance.

Probabilities by time slot (high/medium/low) in real time for better decision-making.

Activity Summary: Statistics for the last 90 days, on-call balance, recent transactions, and personalized recommendations.

Refreshed visual experience: Colors by time slot/sector and shortcuts for faster reading and decision-making.

Traceability and Roles: Change log and profiles for agents, supervisors, and management.