Reviews of L’Oréal Access

By: L'Oréal App

List of user reviews and ratings for L’Oréal Access

Total ratings

3.68 (Rating count: 734)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Reviewers repeatedly praise the content quality and overall usefulness of the app, with several calling it great or awesome. However, the top recurring complaints are login/authentication problems (slow sign-in, wrong/forgotten passwords) and startup/opening stability (white screen, cannot open, downloads pending). There are also usability and feature concerns (hard to use, limited capabilities like the coloring tool). Addressing authentication reliability and launch stability would likely boost satisfaction, alongside minor usability improvements.

Pros

Valuable educational content for salon professionals
Overall positive sentiment with users calling the app 'great' or 'awesome'
Perceived usefulness and helpfulness for learning and professional growth

Cons

Frequent login/authentication problems (slow sign-in, forgotten/incorrect passwords, repeated sign-in prompts)
Stability/launch issues (white screen on startup, app cannot open, downloads stuck/pending)
Usability and feature limitations (difficult to use, limited features such as the coloring tool)

Upgrade to see all 58 reviews

User Reviews

Recent rating average: 3.20

All time rating average: 3.68

Upgrade to see all 58 reviews

76% (44)

Date	Author	Comment
2026-08-01	Co*****	best app
best app
2024-07-28	Se*****	Great
Great
2024-06-13	Yo*****	Takes forever to log in
Takes forever to log in
2023-11-03	Ya*****	Worst experience with worst thinking brand
Worst experience with worst thinking brand
2023-08-20	Ka*****	Love love love! So helpful
Love love love! So helpful
2023-03-16	Da*****	Not easy to use.
Not easy to use.
2023-03-09	Al*****	Great app But I have been stuck on a white screen on start up for a bit, whats that about? And signing in each time Is a hassle.
Great app But I have been stuck on a white screen on start up for a bit, whats that about? And signing in each time Is a hassle.
2023-01-19	Am*****	Great app though keeps on forgetting my password. Content wise it's the best salon industry app.
Great app though keeps on forgetting my password. Content wise it's the best salon industry app.
2023-01-14	Sh*****	Cannot open the app. Unistalled a few times, so frustrating
Cannot open the app. Unistalled a few times, so frustrating
2022-11-08	Al*****	In every session of l'oréal we learn alot
In every session of l'oréal we learn alot