Reviews of Loom – Screen and Cam Recorder

By: Loom, Inc App

List of user reviews and ratings for Loom – Screen and Cam Recorder

Total ratings

3.18 (Rating count: 5,452)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

User reviews are mixed. Many praise Loom for its simplicity, ease of setup, and good video/audio quality, with mentions of useful screen recording and meeting capabilities. However, several recurring problems undermine experience: frequent sign-in and Google login loops, slow performance and lag on mobile, and reliability issues such as loading videos or pausing glitches. Billing and subscription handling is a major pain point after recent changes, including auto-renewals and difficult cancellations. There are also complaints about a lack of language options for captions. Overall, the app is appreciated for ease and features but needs fixes in auth, performance, and billing.

Pros

Simple and beginner-friendly/easy to use.
Clear image and voice quality.
Good for screen recording and meetings.
Popular for education; recommended for students.
Fast setup with just a few clicks to get started.

Cons

Frequent sign-in loops and Google login failures (auth issues).
Laggy/slow performance on mobile and unreliable playback.
Billing and subscription problems after changes, including auto-renew and hard cancellations.
Lack of language options for captions (limited language support).

Upgrade to see all 318 reviews

User Reviews

Recent rating average: 3.30

All time rating average: 3.18

Upgrade to see all 318 reviews

37% (119)

Date	Author	Comment
2026-07-08	So*****	good app
good app
2026-07-08	Ad*****	very bad experience.. video not upload and gets 6 minutes wasted successfully 😡
very bad experience.. video not upload and gets 6 minutes wasted successfully 😡
2026-07-06	Hu*****	very good to use for business 👏
very good to use for business 👏
2026-07-05	Fr*****	Exceptional
Exceptional
2026-07-05	Fa*****	I'm finding loom glitchy suddenly. I'm unable to record even for a few minutes before being thrown right off the app
I'm finding loom glitchy suddenly. I'm unable to record even for a few minutes before being thrown right off the app
2026-07-03	og*****	Slow to upload
Slow to upload
2026-07-02	Al*****	will no longer allow me to utilize the app to screen record... uninstalled immediately
will no longer allow me to utilize the app to screen record... uninstalled immediately
2026-07-01	me*****	not able to see screen and camera option and just recorded 5 min very bad experience
not able to see screen and camera option and just recorded 5 min very bad experience
2026-07-01	Ab*****	Excellent
Excellent
2026-06-29	En*****	It's an excellent platform.
It's an excellent platform.