Reviews of Loom – Screen and Cam Recorder

By: Loom, Inc App

List of user reviews and ratings for Loom – Screen and Cam Recorder

Total ratings

3.20 (Rating count: 5,593)

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Review summary

User reviews are mixed. Many praise Loom for its simplicity, ease of setup, and good video/audio quality, with mentions of useful screen recording and meeting capabilities. However, several recurring problems undermine experience: frequent sign-in and Google login loops, slow performance and lag on mobile, and reliability issues such as loading videos or pausing glitches. Billing and subscription handling is a major pain point after recent changes, including auto-renewals and difficult cancellations. There are also complaints about a lack of language options for captions. Overall, the app is appreciated for ease and features but needs fixes in auth, performance, and billing.

Pros

Simple and beginner-friendly/easy to use.
Clear image and voice quality.
Good for screen recording and meetings.
Popular for education; recommended for students.
Fast setup with just a few clicks to get started.

Cons

Frequent sign-in loops and Google login failures (auth issues).
Laggy/slow performance on mobile and unreliable playback.
Billing and subscription problems after changes, including auto-renew and hard cancellations.
Lack of language options for captions (limited language support).

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User Reviews

Recent rating average: 3.10

All time rating average: 3.20

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37% (130)

Date	Author	Comment
2026-08-09	Ol*****	it's was very amazing.
it's was very amazing.
2026-08-08	Ma*****	begged me to rate before I can use it
begged me to rate before I can use it
2026-08-08	Be*****	excellent App
excellent App
2026-08-07	Gh*****	when i click on sign in or create account, it says the default browser cannot be opened... what the hell this app is...
when i click on sign in or create account, it says the default browser cannot be opened... what the hell this app is...
2026-08-06	Ly*****	good 👍
good 👍
2026-08-03	Ro*****	no audio recording, it said that audio and video recording in process but when I went back to watch the videos there was no audio. the video quality was good though but it sucks that it did not record the audio at all.
no audio recording, it said that audio and video recording in process but when I went back to watch the videos there was no audio. the video quality was good though but it sucks that it did not record the audio at all.
2026-07-31	Jo*****	the app has been an amazing tool i use in recording my meetings on Google meet.
the app has been an amazing tool i use in recording my meetings on Google meet.
2026-07-29	if*****	it's very supportive
it's very supportive
2026-07-28	Si*****	I hate it. It kept making me put in passwords and in the end I tried to make me purchase something I said no, but it made me do it anyway one star terrible don’t use this app. Hated this it’s terrible. Don’t use it.
I hate it. It kept making me put in passwords and in the end I tried to make me purchase something I said no, but it made me do it anyway one star terrible don’t use this app. Hated this it’s terrible. Don’t use it.
2026-07-24	Qu*****	need to be able to edit the recorded video from my android phone
need to be able to edit the recorded video from my android phone