Reviews of Loom – Screen and Cam Recorder

By: Loom, Inc App

List of user reviews and ratings for Loom – Screen and Cam Recorder

Total ratings

3.12 (Rating count: 5,659)

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Review summary

User reviews are mixed. Many praise Loom for its simplicity, ease of setup, and good video/audio quality, with mentions of useful screen recording and meeting capabilities. However, several recurring problems undermine experience: frequent sign-in and Google login loops, slow performance and lag on mobile, and reliability issues such as loading videos or pausing glitches. Billing and subscription handling is a major pain point after recent changes, including auto-renewals and difficult cancellations. There are also complaints about a lack of language options for captions. Overall, the app is appreciated for ease and features but needs fixes in auth, performance, and billing.

Pros

Simple and beginner-friendly/easy to use.
Clear image and voice quality.
Good for screen recording and meetings.
Popular for education; recommended for students.
Fast setup with just a few clicks to get started.

Cons

Frequent sign-in loops and Google login failures (auth issues).
Laggy/slow performance on mobile and unreliable playback.
Billing and subscription problems after changes, including auto-renew and hard cancellations.
Lack of language options for captions (limited language support).

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User Reviews

Recent rating average: 2.50

All time rating average: 3.12

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39% (155)

Date	Author	Comment
2026-09-13	mu*****	very creative and enjoyable thanks
very creative and enjoyable thanks
2026-09-11	Al*****	it's nice,, but I find hard to use it, I'm new & first time to use this app..
it's nice,, but I find hard to use it, I'm new & first time to use this app..
2026-09-10	Ad*****	slow in uploading video
slow in uploading video
2026-09-09	De*****	I was a little difficult to find my assignment.
I was a little difficult to find my assignment.
2026-09-09	YA*****	a very good android app, it is offering useful features that would be offered by windows apps, of which it is very interesting. because it has enabled android phone users to do more
a very good android app, it is offering useful features that would be offered by windows apps, of which it is very interesting. because it has enabled android phone users to do more
2026-09-09	ar*****	downloaded the app for an interview and never used it. i got an email telling me to pay for the month. tried to deactivate the account and it says can only be deactivated if i pay for it.
downloaded the app for an interview and never used it. i got an email telling me to pay for the month. tried to deactivate the account and it says can only be deactivated if i pay for it.
2026-09-08	Ma*****	for sure I tried the app and still took me to the website. the problem is pages load slowly. almost two hours still on three pages
for sure I tried the app and still took me to the website. the problem is pages load slowly. almost two hours still on three pages
2026-09-08	Ma*****	why is not working on android :<.
why is not working on android :<.
2026-09-06	Na*****	Login is horrible, well nigh impossible. it won't let you login, then when it gives you the error message you find out you're logged in but then it logs you right back out.
Login is horrible, well nigh impossible. it won't let you login, then when it gives you the error message you find out you're logged in but then it logs you right back out.
2026-09-04	Mo*****	this app doesn't let me export videos
this app doesn't let me export videos