Reviews of Loom – Screen and Cam Recorder

By: Loom, Inc App

List of user reviews and ratings for Loom – Screen and Cam Recorder

Total ratings

3.24 (Rating count: 5,523)

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Review summary

User reviews are mixed. Many praise Loom for its simplicity, ease of setup, and good video/audio quality, with mentions of useful screen recording and meeting capabilities. However, several recurring problems undermine experience: frequent sign-in and Google login loops, slow performance and lag on mobile, and reliability issues such as loading videos or pausing glitches. Billing and subscription handling is a major pain point after recent changes, including auto-renewals and difficult cancellations. There are also complaints about a lack of language options for captions. Overall, the app is appreciated for ease and features but needs fixes in auth, performance, and billing.

Pros

Simple and beginner-friendly/easy to use.
Clear image and voice quality.
Good for screen recording and meetings.
Popular for education; recommended for students.
Fast setup with just a few clicks to get started.

Cons

Frequent sign-in loops and Google login failures (auth issues).
Laggy/slow performance on mobile and unreliable playback.
Billing and subscription problems after changes, including auto-renew and hard cancellations.
Lack of language options for captions (limited language support).

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User Reviews

Recent rating average: 3.30

All time rating average: 3.24

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37% (127)

Date	Author	Comment
2026-07-28	Si*****	I hate it. It kept making me put in passwords and in the end I tried to make me purchase something I said no, but it made me do it anyway one star terrible don’t use this app. Hated this it’s terrible. Don’t use it.
I hate it. It kept making me put in passwords and in the end I tried to make me purchase something I said no, but it made me do it anyway one star terrible don’t use this app. Hated this it’s terrible. Don’t use it.
2026-07-24	Qu*****	need to be able to edit the recorded video from my android phone
need to be able to edit the recorded video from my android phone
2026-07-24	St*****	It was just hard to see from my cell phone
It was just hard to see from my cell phone
2026-07-23	Th*****	Great video quality
Great video quality
2026-07-22	Ca*****	so far so good. this allows me to record my screen, thus allowing me to re watch seminars/webinars that I've watched, etc. so I don't lose that information. Many more uses also.
so far so good. this allows me to record my screen, thus allowing me to re watch seminars/webinars that I've watched, etc. so I don't lose that information. Many more uses also.
2026-07-21	Mo*****	not user friendly
not user friendly
2026-07-20	Yo*****	nice app
nice app
2026-07-19	pi*****	DO NOT INSTALL: they take people hostage by not letting them delete their account. I made the mistake to trust them and linked it to my Google account, result: they keep wanting to bill me for a service that appeared as free and now they want me to pay the bill to let me delete the account. IT'S A SCAM.
DO NOT INSTALL: they take people hostage by not letting them delete their account. I made the mistake to trust them and linked it to my Google account, result: they keep wanting to bill me for a service that appeared as free and now they want me to pay the bill to let me delete the account. IT'S A SCAM.
2026-07-18	AB*****	Ok
Ok
2026-07-17	em*****	best
best