Reviews of PrinterA: ESC/POS Print Driver

By: Kenzie Tech App

List of user reviews and ratings for PrinterA: ESC/POS Print Driver

Total ratings

2.93 (Rating count: 3,181)

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Review summary

Users praise PrinterA for its ease of use, multiple connection options (Bluetooth, WiFi, USB), and effectiveness at printing labels and marketplace receipts. However, many mention dissatisfaction due to the sudden introduction of a 7-day trial and paid subscription, unclear payment options, and lack of responsive customer support. Some users report technical problems such as margin issues, app update errors, and printing failures. Overall, while functional and versatile, the shift to a paid model and support shortcomings impact user experience negatively.

Pros

The app is simple and easy to use.
Supports multiple connection types like Bluetooth, WiFi, and USB for printing.
Effective for label printing and compatible with marketplace receipts like Tokopedia.
Prints from any device instantly with good integration.

Cons

Many users complain the app switched to a paid model after a 7-day trial unexpectedly, causing dissatisfaction.
The trial period limits functionality which frustrates users who expected a free app.
Subscription purchasing is confusing or not properly integrated, especially on some app stores (e.g., Huawei Apps Gallery).
Customer support is unresponsive or lacking, with no contact information given.
Some technical issues exist like bottom margin being cut or app requiring repeated updating, and occasional printing failures (black prints, cannot print).

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User Reviews

Recent rating average: 2.80

All time rating average: 2.93

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40% (8)

Date	Author	Comment
2024-10-14	Fa*****	dont install it its just ads
dont install it its just ads
2024-08-17	Fa*****	The app is very good and intuitive, I like how it can detect if it's a tokopedia receipt. however it would be nice for the developers to break even with the users by putting ads. (since most of the 1 star reviews are coming from users that were unhappy about their trial ending)
The app is very good and intuitive, I like how it can detect if it's a tokopedia receipt. however it would be nice for the developers to break even with the users by putting ads. (since most of the 1 star reviews are coming from users that were unhappy about their trial ending)
2022-10-14	Ro*****	when i try to print showing price.i think it's a free version please solve
when i try to print showing price.i think it's a free version please solve
2022-10-11	Uf*****	There are no contacts number for complain purpose, before I have subscription for 1 month for business, but after upgrade application the subscription loss. Please help, to: google if the no contacts number for paid application, we suggest take down.
There are no contacts number for complain purpose, before I have subscription for 1 month for business, but after upgrade application the subscription loss. Please help, to: google if the no contacts number for paid application, we suggest take down.
2022-04-22	he*****	Dear developer, better put some ads , make a deal with some company. This version is too early for paid, because there's some new users with low budget business will seek other app for running their business. Please be patient for paid version until enough good rating from users and build an easier customer service for development. Looking forward for your kindness. Best Regards 🙏
Dear developer, better put some ads , make a deal with some company. This version is too early for paid, because there's some new users with low budget business will seek other app for running their business. Please be patient for paid version until enough good rating from users and build an easier customer service for development. Looking forward for your kindness. Best Regards 🙏
2022-04-02	Vi*****	Can't use this app. Suddenly it said "Masa Percobaan Habis". Since when this app has a trial period for the print feature?? I've been using this app for quite some time. There was ads and im fine with ads. -----Update: Wow that attitude.. Whoever the user are, whether its a free user or paid user, you should still respect them. But looking at the way you are responding to my criticism being suddenly asked to paid, now i know who you are too. :) Thanks anyway. Im deleting this app. Bye
Can't use this app. Suddenly it said "Masa Percobaan Habis". Since when this app has a trial period for the print feature?? I've been using this app for quite some time. There was ads and im fine with ads. -----Update: Wow that attitude.. Whoever the user are, whether its a free user or paid user, you should still respect them. But looking at the way you are responding to my criticism being suddenly asked to paid, now i know who you are too. :) Thanks anyway. Im deleting this app. Bye
2022-03-22	T-*****	Paid for it, still nothing and can't print anything everything is just pitch black. No reply from cs as well.
Paid for it, still nothing and can't print anything everything is just pitch black. No reply from cs as well.
2021-12-03	Ro*****	Since update. I can't open this app. Always asking for me to update the apps even i already update it
Since update. I can't open this app. Always asking for me to update the apps even i already update it
2021-08-11	Bo*****	Verry good app...please plus Icon Vertical & Horisontal the time is print...is so good ...so the people the like this ...
Verry good app...please plus Icon Vertical & Horisontal the time is print...is so good ...so the people the like this ...
2021-08-03	Wi*****	Very good app. we had compare more than 6 apps and this is the best for label printing using small printer. Can be integrated to marketplece. Only one issue: too expensive
Very good app. we had compare more than 6 apps and this is the best for label printing using small printer. Can be integrated to marketplece. Only one issue: too expensive