Reviews of Livongo

By: Livongo Health, Inc App

List of user reviews and ratings for Livongo

Total ratings

3.83 (Rating count: 5,153)

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Review summary

User reviews show strong frustration with login problems after Teladoc acquisition, and unreliable app stability after updates. Food logging is regularly criticized for a poor database, lack of manual entry, and inaccurate calories. Device integration (scale, BP monitor) and Samsung Health syncing are inconsistent. Support responsiveness is also a common complaint. On the upside, a subset finds the app easy to use and helpful for accountability, but overall sentiment is negative due to recurring technical and data-gaps issues.

Pros

Very easy to use and helpful.
Helps users stay accountable with their health goals.
Generally a good app with learnable features.
Some users report outstanding performance and satisfaction.

Cons

Persistent login/authentication problems after Teladoc merger (being redirected to create account, password reset failures, can't log in).
Inadequate food logging with limited database: no easy manual entry, edits to existing items, or reliable calorie/nutrition data, and poor search.
Post-update instability: updates break weight logging or overall login ability, and device integration (scale/BP monitor) can fail.
Device ecosystem integration issues: unreliable syncing with scales, BP monitors, and Samsung Health.
Poor user support responsiveness and slow/failing fixes from the development team.

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User Reviews

Recent rating average: 2.10

All time rating average: 3.83

Upgrade to see all 75 reviews

49% (37)

Date	Author	Comment
2026-05-16	As*****	Can't screenshot weight information, only able export graphs that don't show number info. Items still showing that they aren't connected so I keep getting reminders to check info when I already have and I can view them from the app
Can't screenshot weight information, only able export graphs that don't show number info. Items still showing that they aren't connected so I keep getting reminders to check info when I already have and I can view them from the app
2026-05-13	Er*****	working with the devices they sent is grate so far. food tracking is awful. even when scanning a barcode it can and normally does have the wrong info and no way to fix or put in myself.
working with the devices they sent is grate so far. food tracking is awful. even when scanning a barcode it can and normally does have the wrong info and no way to fix or put in myself.
2026-04-28	Ja*****	food log is constantly offline.
food log is constantly offline.
2026-03-29	St*****	helps with blood sugar stats
helps with blood sugar stats
2026-02-27	Me*****	This app isn't smooth to operate. my biggest complaint is how there is no way to correct foods that have the wrong info or add your own. many of the foods are entered in short-hand, which makes them seem like something else entirely. put the full name!! I'd also appreciate a way to manually adjust, or at least have a miscellaneous entry you can manually fill in, or take a picture of the nutrition label rather than the bar code. I also want to adjust my goals. Not everyone is the same.
This app isn't smooth to operate. my biggest complaint is how there is no way to correct foods that have the wrong info or add your own. many of the foods are entered in short-hand, which makes them seem like something else entirely. put the full name!! I'd also appreciate a way to manually adjust, or at least have a miscellaneous entry you can manually fill in, or take a picture of the nutrition label rather than the bar code. I also want to adjust my goals. Not everyone is the same.
2026-02-19	Ma*****	hard to type in food log.
hard to type in food log.
2026-01-26	Jo*****	They ruined the app, it used to work perfectly and was very helpful. Since merging with Teladoc I can't even consistently log in. It's just non-stop errors.
They ruined the app, it used to work perfectly and was very helpful. Since merging with Teladoc I can't even consistently log in. It's just non-stop errors.
2026-01-23	Ja*****	I have a teledoc account. I use my credentials yet I still get routed to create an account. I already have a teledoc account
I have a teledoc account. I use my credentials yet I still get routed to create an account. I already have a teledoc account
2026-01-09	Am*****	Worked fine until Teladoc bought them out. Now The App won't work with the scale or BP monitor
Worked fine until Teladoc bought them out. Now The App won't work with the scale or BP monitor
2026-01-08	La*****	Since changing the app to only working on telecom. It is impossible to log on.
Since changing the app to only working on telecom. It is impossible to log on.