Reviews of Livedrive

By: Livedrive Internet Ltd App

List of user reviews and ratings for Livedrive

Total ratings

3.52 (Rating count: 518)

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Review summary

Livedrive offers reliable backup and recovery with good value, supporting multiple platforms and easy photo viewing. However, many users report serious issues including missing or corrupted files despite backups, unresponsive customer support, and limited features like lack of encryption. Additional problems include slow download speeds, difficulty managing files in the app, and unclear folder structures in backups, leading to frustration and lack of trust in the service.

Pros

Reliable backup service with good value as reported by long-term users.
Ability to recover a large volume of files with high success rate.
Availability on multiple platforms including mobile devices.
Ability to view pictures without downloading them first.
Simple and easy to use for basic backup needs.

Cons

Inconsistent upload and backup results with files missing or corrupted despite showing as uploaded.
Poor or unresponsive customer support making issue resolution difficult.
Limited features such as lack of encryption for files at rest.
Slow download speeds despite good internet connection.
App interface issues like inability to easily delete multiple files or unclear folder paths in backups.

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User Reviews

Recent rating average: 2.90

All time rating average: 3.52

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41% (12)

Date	Author	Comment
2026-01-29	gt*****	No function to move existing file in a folder
No function to move existing file in a folder
2026-01-22	Pa*****	Great service. A bit of an unsung hero.
Great service. A bit of an unsung hero.
2025-10-21	Jo*****	Does what it says on the tin. Have had Livedrive for over 10 years. I don't have to worry about NAS drives or failed hard drives. Also the availability anywhere.
Does what it says on the tin. Have had Livedrive for over 10 years. I don't have to worry about NAS drives or failed hard drives. Also the availability anywhere.
2025-05-02	Ch*****	if you wish to use this with an online browser, then you'll need to use TOR. Nothing else will work
if you wish to use this with an online browser, then you'll need to use TOR. Nothing else will work
2025-04-18	Ma*****	useless, You can not select which folder should backup. you can not delete permanently filed that already uploaded You can not change the settings.
useless, You can not select which folder should backup. you can not delete permanently filed that already uploaded You can not change the settings.
2025-04-05	Om*****	Does the job surprisingly well
Does the job surprisingly well
2025-01-15	Jo*****	im not happy that getting my videos off this platform hasn't been easy, and finding out years later, the thumbnail is there, but the file isn't.
im not happy that getting my videos off this platform hasn't been easy, and finding out years later, the thumbnail is there, but the file isn't.
2023-04-22	An*****	I've been a user of Livedrive backup since 2012. The service is reliable and good value. I recently experience a drive failure and needed to use Livedrive to recover over 6TB of files. Livedrive did a great job and recovered over 99% of those files which I think is a great result.The feature set is however limited and encryption of files at rest would be a desirable feature. The frequency of updates to the x86 desktop client is also disappointing with no updates since June 2021.
I've been a user of Livedrive backup since 2012. The service is reliable and good value. I recently experience a drive failure and needed to use Livedrive to recover over 6TB of files. Livedrive did a great job and recovered over 99% of those files which I think is a great result.The feature set is however limited and encryption of files at rest would be a desirable feature. The frequency of updates to the x86 desktop client is also disappointing with no updates since June 2021.
2023-02-10	ch*****	I strongly suggest you DON'T use this app unless you have 2 copies of your uploads. Some uploads, even though everything points to it being there, isn't. You cannot Download it because it says it wasn't uploaded, even though it was. SUGGESTION. Get TERABOX INSTEAD. it's more reliable.
I strongly suggest you DON'T use this app unless you have 2 copies of your uploads. Some uploads, even though everything points to it being there, isn't. You cannot Download it because it says it wasn't uploaded, even though it was. SUGGESTION. Get TERABOX INSTEAD. it's more reliable.
2022-11-21	De*****	I like the web and app for automatically backing up all sorts of files permanently to the cloud. Unfortunately, it can be hard to find files/photos/video later by anything other than date.
I like the web and app for automatically backing up all sorts of files permanently to the cloud. Unfortunately, it can be hard to find files/photos/video later by anything other than date.