Reviews of Livedrive

By: Livedrive Internet Ltd

List of user reviews and ratings for Livedrive

Total ratings

3.52 (Rating count: 519)

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Review summary

Livedrive offers reliable backup and recovery with good value, supporting multiple platforms and easy photo viewing. However, many users report serious issues including missing or corrupted files despite backups, unresponsive customer support, and limited features like lack of encryption. Additional problems include slow download speeds, difficulty managing files in the app, and unclear folder structures in backups, leading to frustration and lack of trust in the service.

Pros

Reliable backup service with good value as reported by long-term users.
Ability to recover a large volume of files with high success rate.
Availability on multiple platforms including mobile devices.
Ability to view pictures without downloading them first.
Simple and easy to use for basic backup needs.

Cons

Inconsistent upload and backup results with files missing or corrupted despite showing as uploaded.
Poor or unresponsive customer support making issue resolution difficult.
Limited features such as lack of encryption for files at rest.
Slow download speeds despite good internet connection.
App interface issues like inability to easily delete multiple files or unclear folder paths in backups.

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User Reviews

Recent rating average: 2.90

All time rating average: 3.52

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20% (12)

Date	Author	Comment
2026-01-29	gt*****	No function to move existing file in a folder
No function to move existing file in a folder
2026-01-22	Pa*****	Great service. A bit of an unsung hero.
Great service. A bit of an unsung hero.
2025-10-21	Jo*****	Does what it says on the tin. Have had Livedrive for over 10 years. I don't have to worry about NAS drives or failed hard drives. Also the availability anywhere.
Does what it says on the tin. Have had Livedrive for over 10 years. I don't have to worry about NAS drives or failed hard drives. Also the availability anywhere.