LINECRM

LINECRM — Customer Relationship and Sales Management for Businesses

LINECRM brings employees and managers together in one application, with an interface and permissions tailored to each user’s role. Sales representatives can access their daily priorities and tasks, while managers can monitor team performance, make decisions, and approve requests directly from their phones.

For Employees — Everything You Need in One Place

* Organize leads by priority and instantly identify who needs attention and which follow-ups are overdue.

* Make calls from the app, automatically log their duration and outcome, and update each customer’s stage.

* Manage WhatsApp, Instagram, Messenger, TikTok, and email conversations from one unified inbox.

* Organize tasks, appointments, and property viewings with timely reminders.

* Add new customers in seconds and send quotations and contracts for mobile signature.

* Continue working offline and automatically sync calls and notes when your connection is restored.

For Managers — Stay in Control from Your Phone

* Monitor real-time revenue, closed deals, conversion rates, and overdue collections.

* Approve discounts, commissions, and customer data access requests.

* Assign leads to team members and monitor workloads and response times.

* Receive smart alerts for unattended customers, overdue tickets, and declining employee performance.

* Access ready-to-use reports covering sales performance, lead sources, and response times.

Customer Data Protection Comes First

LINECRM can mask customer phone numbers from employees while still allowing calls and messages to be made directly through the system.

Viewing a complete number requires manager approval and can be limited to a specific period. Every view, edit, and export is recorded in a comprehensive audit log. Your customer database remains securely within your company account, even when an employee leaves.

Designed for Your Industry

* Real Estate: Manage projects, units, viewings, quotations, instalments, and broker commissions.

* Short-Term Rentals: Manage availability calendars, conflict-free bookings, check-ins, check-outs, cleaning, and inspections.

* Operations and Maintenance: Manage sites, equipment, supply orders, maintenance tickets, reports, signatures, progress claims, and warranties.

Additional Features

* Full Arabic interface with right-to-left support, plus English language support.

* Light and dark modes.

* Bulk messaging using approved templates.

* Quick replies and an intelligent agent for after-hours responses.

* Real-time notifications.

* Support for multiple companies and branches.

LINECRM is a product of Linetec Global.

Support: support@linetecglobal.com