Reviews of LightspeedDMS

By: LightspeedDMS LLC

List of user reviews and ratings for LightspeedDMS

Total ratings

1.73 (Rating count: 163)

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Review summary

Users of LightspeedDMS widely report severe issues such as frequent crashes, failure of keyboard input, and buggy photo uploads. Multiple reviews highlight persistent login and authentication problems, especially after software updates, which hinder consistent app usage. The app's interface is criticized for being glitchy and confusing. While it can be a valuable tool for workload management and communication on some devices, overall user experience is marred by reliability and usability problems, leading to frustration and decreased productivity.

Pros

The app can be a useful tool for managing workload, especially remotely, when it functions properly.
It works on certain older devices and tablets even if newer phones have issues.
Provides a way to communicate with customers through text when operational.

Cons

The app frequently crashes and becomes unresponsive, requiring restarts.
Keyboard input often stops working within the app, preventing typing or sending messages.
Photo upload features are buggy, often failing or hanging indefinitely.
Users experience persistent login issues, including constant sign-outs and failed authentication especially after updates.
The user interface is glitchy and poorly designed, making navigation and communication difficult.

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User Reviews

Recent rating average: 1.10

All time rating average: 1.73

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16% (16)

Date	Author	Comment
2024-12-05	Mi*****	This app sucks. Every time I turn my phone off then turn it back on and enter the app, I cant type at all. I have to fully shut the app down to interact with anything again. Communication tab is awful too. Glitchy and strangely laid out. Would give 0 stars if it were an option
This app sucks. Every time I turn my phone off then turn it back on and enter the app, I cant type at all. I have to fully shut the app down to interact with anything again. Communication tab is awful too. Glitchy and strangely laid out. Would give 0 stars if it were an option
2024-09-06	Al*****	My experience is continually horrible every day I attempt to use this app. I cannot use the keyboard while in the app. It is constantly signing me out, which is a problem as I cannot use my keyboard. Worst app I have ever used. For the amount of money it costs the company, you'd think they would have a little better app support. Samsung s22+ Android version 14
My experience is continually horrible every day I attempt to use this app. I cannot use the keyboard while in the app. It is constantly signing me out, which is a problem as I cannot use my keyboard. Worst app I have ever used. For the amount of money it costs the company, you'd think they would have a little better app support. Samsung s22+ Android version 14