Reviews of LightInTheBox Online Shopping

By: Light In The Box Limited App

List of user reviews and ratings for LightInTheBox Online Shopping

Total ratings

4.50 (Rating count: 302,142)

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Review summary

Overall, users praise LightInTheBox for stylish clothing, a user-friendly app, and responsive customer service, with frequent deals. The most recurring drawbacks are slow shipping and tracking/missing package problems, which some customers report despite CS resolving issues. While many reviews highlight true-to-size fits and positive compliments, experiences vary due to delivery delays and occasional order-tracking difficulties. The app generally receives favorable marks for ease of use, but performance issues and shipping delays remain the main recurring concerns among users.

Pros

Fashionable, good-quality clothes that many reviewers say look as advertised.
Helpful, responsive customer service that resolves issues.
App is easy to use with simple navigation and quick checkout.
Great deals and good value for money on clothing.
Items often fit true to size and receive compliments.

Cons

Long delivery times and slow shipping.
Issues with order tracking and occasional missing packages.

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User Reviews

Recent rating average: 3.90

All time rating average: 4.50

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15% (122)

Date	Author	Comment
2026-08-24	Cu*****	good
good
2026-08-22	An*****	your shipping is to high,first you give a discount then you take it away by adding shipping
your shipping is to high,first you give a discount then you take it away by adding shipping
2026-08-22	Ma*****	Always Use SWIFTX FOR DELIVERY
Always Use SWIFTX FOR DELIVERY
2026-08-21	Ku*****	love it so much thanks
love it so much thanks
2026-08-20	Ru*****	The clothing is of nice quality for most of it and the discounts are great but where they make up the discount is in the shipping fee. it's much higher than other places.
The clothing is of nice quality for most of it and the discounts are great but where they make up the discount is in the shipping fee. it's much higher than other places.
2026-08-20	Ok*****	thank you
thank you
2026-08-20	Ja*****	it's a scam - do not buy from here. they won't send your product and won't give you any form of refund
it's a scam - do not buy from here. they won't send your product and won't give you any form of refund
2026-08-20	Tr*****	Some of them have a great price and some of them dont. The price I say I am going to pay is not the same as I.pay with paypal it is dearer.
Some of them have a great price and some of them dont. The price I say I am going to pay is not the same as I.pay with paypal it is dearer.
2026-08-19	Da*****	Easy to deal with
Easy to deal with
2026-08-18	ST*****	Love the clothes
Love the clothes