Reviews of LifePlus Bangladesh

By: Life Plus Bangladesh Limited App

List of user reviews and ratings for LifePlus Bangladesh

Total ratings

3.86 (Rating count: 959)

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Review summary

LifePlus Bangladesh app is praised for its comprehensive healthcare services, user-friendly design, and helpful customer support, making health management easier especially during the pandemic. However, multiple users face issues with delayed or missing OTPs, confusing appointment processes that sometimes involve unexpected fees, and incomplete features like medicine search and delivery time info. There are also calls for improvements in virtual appointment capabilities and better filtering options for doctors, suggesting the app needs optimization and feature enhancements for a seamless user experience.

Pros

Comprehensive healthcare services including telemedicine, doctor appointments, medicine delivery, and more.
User-friendly UI/UX with smooth navigation and good design.
Availability of a wide range of medical products and services in one app.
Helpful and supportive customer service and behavior.
Accessible healthcare support useful especially during pandemic and for remote consultations.

Cons

OTP (number verification code) delays and issues with receiving OTP.
Appointment booking system confusing and sometimes requiring a fee, with questionable transparency.
Lack of certain features like clear cart system, images, estimated delivery times, and doctor filtering by branch.
Limited or no virtual/online appointment feature despite demand especially during the pandemic.
Incomplete medicine search as some medicines or names do not appear in search results.

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User Reviews

Recent rating average: 2.40

All time rating average: 3.86

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41% (9)

Date	Author	Comment
2025-01-12	Ni*****	Even after 2 days can't get any OTP. Worse.
Even after 2 days can't get any OTP. Worse.
2025-01-03	ma*****	Poor experience. It takes decades to send OTP.not helpful
Poor experience. It takes decades to send OTP.not helpful
2024-09-22	Ia*****	Total scam.I got a appointment for 1000tk.Doctor didn't join the video call.Total scam.
Total scam.I got a appointment for 1000tk.Doctor didn't join the video call.Total scam.
2024-09-13	I *****	When being searched, some medicines/medicine names don't appear. Would like the system if we can find all the medicines in this app. Also, there is no time labelled of delivery. Would love the fact if the estimated time of delivery has been highlighted properly. Thanks.
When being searched, some medicines/medicine names don't appear. Would like the system if we can find all the medicines in this app. Also, there is no time labelled of delivery. Would love the fact if the estimated time of delivery has been highlighted properly. Thanks.
2023-11-08	No*****	Good to have all the services in one app. UI is good and simple. Should introduce dark mode.
Good to have all the services in one app. UI is good and simple. Should introduce dark mode.
2023-08-10	Sa*****	Apparently you gave pay a fee for getting an appointment. Whereas if you call the desired branch directly you can get the appointment free of charge. Even asked labaid personnel if they knew about this app, and they have never heard of it. So be careful while using this app, their behavior is suspicious.
Apparently you gave pay a fee for getting an appointment. Whereas if you call the desired branch directly you can get the appointment free of charge. Even asked labaid personnel if they knew about this app, and they have never heard of it. So be careful while using this app, their behavior is suspicious.
2023-03-02	Ta*****	The App is very user-friendly, a patient can get almost every healthcare need in a single app, starting from telemedicine, specialist video consultations, medicine delivery, diagnostic service, nursing service, doctor appointment booking etc. Service is very good.
The App is very user-friendly, a patient can get almost every healthcare need in a single app, starting from telemedicine, specialist video consultations, medicine delivery, diagnostic service, nursing service, doctor appointment booking etc. Service is very good.
2022-11-07	Me*****	The number verification code is not taking on the blank boxes. poorly optimized app. kindly fix that problem.
The number verification code is not taking on the blank boxes. poorly optimized app. kindly fix that problem.
2022-05-12	Ta*****	Poor user experience. Unintuitive cart system. I don't know if there is a cart. No images.
Poor user experience. Unintuitive cart system. I don't know if there is a cart. No images.
2022-04-13	Vo*****	It's really Helpful and problem solving App for that people's, who need to Contact and take services in stay at home. It's makes easy people's situation when they are in really trouble. It's a good step to stand with their health and treatment to make their life Comfort. ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
It's really Helpful and problem solving App for that people's, who need to Contact and take services in stay at home. It's makes easy people's situation when they are in really trouble. It's a good step to stand with their health and treatment to make their life Comfort. ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️