Reviews of LIC Digital

By: LIFE INSURANCE CORPORATION OF INDIA App

List of user reviews and ratings for LIC Digital

Total ratings

3.08 (Rating count: 352,903)

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Review summary

Reviews are mixed. Many users find LIC Digital generally good with trust, security and long-term saving options. Major drawbacks are payment problems (UPI errors and blocks) and frequent server issues, along with slow responses and UX that isn’t as smooth as competitors. Despite the negatives, LIC’s reliability and security are repeatedly praised.

Pros

Trust and security offered by LIC
Policy options suitable for long-term savings and protection
Generally good app with positive service across reviews
LIC's reliability and security repeatedly praised

Cons

Payment processing issues, especially UPI integration (service errors, blocks)
Server problems / outages / frequent connectivity issues
Slow service or response times / delays in updates
UX / smoothness issues compared to other finance apps
Occasional very negative experiences (worst app / pathetic service)

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User Reviews

Recent rating average: 2.80

All time rating average: 3.08

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48% (559)

Date	Author	Comment
2026-08-09	Ra*****	Very good
Very good
2026-08-09	Sh*****	Out of date user interface.. Payment of interest and loan doesn't work. LIC agent says to use website to pay. Then whats the use of this application?
Out of date user interface.. Payment of interest and loan doesn't work. LIC agent says to use website to pay. Then whats the use of this application?
2026-08-09	Ha*****	Today I'm getting server down issue from morning and unable to access my service
Today I'm getting server down issue from morning and unable to access my service
2026-08-09	NI*****	Worst interface app, need maintainace
Worst interface app, need maintainace
2026-08-09	Ma*****	Good service
Good service
2026-08-09	Ma*****	good app.. use ful
good app.. use ful
2026-08-09	Mr*****	not loan approval slow app not like no response six days pending document problam proses
not loan approval slow app not like no response six days pending document problam proses
2026-08-09	NI*****	very good
very good
2026-08-09	v *****	JEEVAN SAAKSHYA not working. Impossible to generate existence certificate through Jeevan Saakshya option. A service that does not work is totally unacceptable. So many Senior citizens need this option. Please attend to this immediately and rectify so that it works as intended.
JEEVAN SAAKSHYA not working. Impossible to generate existence certificate through Jeevan Saakshya option. A service that does not work is totally unacceptable. So many Senior citizens need this option. Please attend to this immediately and rectify so that it works as intended.
2026-08-09	so*****	MY WORST EXPERIENCE WITH LIC. LIC के साथ मेरा व्यक्तिगत अनुभव बेहद निराशाजनक रहा है।
MY WORST EXPERIENCE WITH LIC. LIC के साथ मेरा व्यक्तिगत अनुभव बेहद निराशाजनक रहा है।